Uzayr Usmani
Birmingham
Summary
Highly motivated and analytical professional with a strong drive to uncover insights through data. Skilled in data visualization, statistical analysis, and problem-solving, I deliver actionable insights to support strategic decisions and drive business growth. Adaptable and resourceful, I work well both independently and collaboratively, demonstrating strong interpersonal skills and time management. Known for quickly integrating into new environments and taking on new challenges with enthusiasm, I am eager to contribute my skills to support team and company success.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Fraud Data Analyst
Barclays
2023.03 - 2024.11
- Protect the bank and its customers from high-value fraudulent activities by leveraging data analytics and investigative research
- Conduct root cause analysis on fraud events, identifying control gaps, and implementing mitigating controls
- Develop data-driven controls to detect and prevent fraudulent activities, including first-party fraud
- Investigate first-party fraud cases, identify patterns, and implement strategies to mitigate risks
- Work on Money Mule prevention strategies, collaborating with teams to develop controls and prevent exploitation
- Collaborate with stakeholders in Fraud Analytics, Fraud Operations, Credit Risk, and Commercial to ensure robust controls are in place
- Stay up-to-date on emerging fraud trends and techniques to enhance fraud prevention strategies
- Completed training and courses in SQL and Python for Data Analysis
- Worked with Fraud Case Manager Falcon, and used behavioural biometrics to conduct risk assessment
Contact Centre Merchant Services
Barclays
2020.09 - 2023.03
- Provided front-line support for merchants and clients in a busy inbound team
- Handled up to 40 merchant calls daily, offering solutions and establishing rapport
- Met performance standards, adhered to compliance regulations, and improved negotiation and client relationship management skills
Business Analyst, Lean Six Sigma
Barclays
Northampton
2020.11 - 2022.02
- Led a lean improvement project within Barclays Payments to qualify as a Level 4 Quality Practitioner, focusing on optimising business processes.
- Contributed to the development and deployment of quality strategy and policy to align with customer and stakeholder expectations.
- Advised colleagues on enhancing end-to-end performance through data-driven insights and analysis.
- Conducted audits and assessments to elevate quality and enrich the overall client experience.
- Gathered and documented business requirements from stakeholders to ensure clear project goals and objectives.
- Analysed business processes and identified areas for improvement, providing recommendations to drive efficiency and reduce costs.
- Facilitated workshops and meetings with cross-functional teams to ensure alignment and smooth project execution.
- Developed reports and dashboards using Tableau, along with presentations to effectively communicate insights and recommendations to senior management.
Store Manager
Milano Fast Food
2017.01 - 2019.10
- Managed clerical duties and business management activities in a fast food shop
- Demonstrated leadership, effective communication, and teamwork
- Delegated tasks, maintained staff respect, and handled challenging situations with empathy
- Followed instructions diligently and functioned as part of a cohesive team
Education
Higher Apprenticeship - Operations
Barclays
2020.11 - 2022.02
A-Levels - Mathematics - A, Biology - B, Chemistry - B
King Edwards Handsworth Grammar School for Boys
2017.09 - 2019.08
GCSE - English Literature and Language
King Edwards Handsworth Grammar School for Boys
2015.09 - 2017.08
Skills
- SQL
- Management
- Presentations
- Teamwork
- Negotiation
- Root Cause Analysis
- Leadership
- Fraud Prevention Strategies
- Communication
- Microsoft Excel
- Relationship Management
- Six Sigma Certification
- Statistical analysis
- Tableau software
Certification
SQL Certifications
Languages
English
Native
Urdu
Fluent
Hindi
Fluent
References
References available upon request.
Timeline
Fraud Data Analyst
Barclays
2023.03 - 2024.11
Higher Apprenticeship - Operations
Barclays
2020.11 - 2022.02
Business Analyst, Lean Six Sigma
Barclays
2020.11 - 2022.02
Contact Centre Merchant Services
Barclays
2020.09 - 2023.03
A-Levels - Mathematics - A, Biology - B, Chemistry - B
King Edwards Handsworth Grammar School for Boys
2017.09 - 2019.08
Store Manager
Milano Fast Food
2017.01 - 2019.10
GCSE - English Literature and Language
King Edwards Handsworth Grammar School for Boys
2015.09 - 2017.08