Uttam Das
Self Employed
Stoke-On-Trent,Staffordshire
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Cafe Owner
Bygones Tearoom
Newcastle Under Lyme , Staffordshire
03.2017 - 01.2023
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Trained and motivated employees to perform daily business functions.
- Trained and coached new and existing employees to boost staff productivity.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Created and monitored promotional approaches to increase sales and profit levels.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Evaluated suppliers to maintain cost controls and improve operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Optimized team hiring, training and performance.
Warehouse Worker
Fuerst Day Lawson
Stoke-On-Trent, Staffordshire
10.2010 - 03.2017
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Consistently lifted materials weighing as much as Number pounds.
- Completed over Number customer orders each day in warehouse setting.
- Loaded, unloaded and moved material to and from storage and production areas.
- Updated daily logs with regular shift activities and incident details.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Performed general housekeeping and cleaning tasks.
- Checked packages and merchandise for damage and notified vendors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Head Waiter
Blue Tiffin Indian Restaurant
Stoke-On-Trent, Staffordshire
12.2007 - 10.2010
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Type restaurant while maintaining calm, professional demeanor.
- Supervised server staff and simultaneously served personal section of tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Checked identification for minimum age for sale of alcoholic beverages.
- Bussed and reset tables to keep dining room and work areas clean.
- Inspected dishes and utensils for cleanliness.
- Greeted new customers, discussed specials and took drink orders.
Timeline
Cafe Owner
Bygones Tearoom
03.2017 - 01.2023
Warehouse Worker
Fuerst Day Lawson
10.2010 - 03.2017
Head Waiter
Blue Tiffin Indian Restaurant
12.2007 - 10.2010
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