Upashna Chettri
Leighton Buzzard
Summary
Healthcare professional specializing in person-centred care, vital signs monitoring, and patient mobility assistance. Expertise in nutrition and fluid intake management, along with record-keeping and emotional support to enhance patient well-being. Proven ability to multitask effectively under pressure while adhering to safety protocols and maintaining high care standards. Committed to fostering a compassionate and positive environment for patients.
Overview
1
1
year of post-secondary education
10
10
years of professional experience
Work history
Health care assistant
Orchard Lodge Care Home
Tilsworth, Central Bedfordshire
2025.11 - Current
- Assisting patients with washing, dressing, using toilet, and maintaining personal hygiene while preserving their dignity.
- Taking basic physiological measurements (vital signs) such as temperature, pulse, respirations, weight, and blood pressure.
- Serving meals, assisting patients with feeding, and monitoring fluid intake.
- Using safe moving and handling techniques to help patients get in/out of bed, walk, or reposition to prevent pressure ulcers in bed.
- Sitting and talking to individuals, answering questions, and offering reassurance to patients and their families.
- Tuning in to patients' concerns and accurately passing crucial information to nurses.
Drug Safety Associate I
PAREXEL International (India) Private Ltd
Mohali, India
2020.02 - 2022.09
- Received and triaged Individual Case Safety Reports (ICSRs) from Clinical Trials, Non-interventional Studies, Patient Support Programs (PSPs), Literature, Spontaneous Reports, and any other source of information in compliance with company guidelines and regulatory standards within global safety database (agTracker).
- Managed collection, processing and documentation of all adverse event reports for all products from Clinical Trials, Non-interventional Studies, Patient Support Program (PSPs), Literature, Spontaneous Reports, and any other source of information. Transcribe, translate, and enter data from source documents into global safety database (ARISg) accurately and consistently with focus quality and on timeliness.
- Maintained accuracy and uniformity in case classification, MedDRA coding, and WHO-Drug coding.
- Performed necessary follow-up for missing, discrepant, or additional information using medical, product, and regulatory knowledge to demonstrate attention to detail.
Pharmacovigilance Associate
APCER Life Sciences
Delhi NCR, India
2019.05 - 2020.02
- Managed receipt and triage of Individual Case Safety Reports (ICSRs) and SAEs from various sources, including spontaneous reports, post-marketed studies, clinical trials, literature review, and others. Ensured compliance with company-controlled documents and regulatory requirements in global safety database (ARGUS).
- Ensured consistency in case classification, MedDRA coding, and WHO-Drug coding.
- Distributed and expedited safety reports to regulatory authorities and partner companies in order to ensure adherence to both regulatory and company deadlines.
Senior Drug Safety Associate
Bioclinica
Mysuru, India
2016.07 - 2019.01
- Handled SUSARs, serious adverse events (SAEs) and Individual Case Safety Reports (ICSRs) received from multiple sources like spontaneous reports, post-marketed studies, pre-approval clinical trials, literature review, etc. for assigned products by inputting them accurately into Global Drug Safety database (ARGUS), ensuring data accuracy.
- Reviewed incoming SAE data to ensure completeness and accuracy; conducted QC of SAEs processed by other PV Associates.
- Ensures compliance with regulatory and company timelines by expediting safety reports to relevant authorities and partner companies.
- Conducted thorough evaluation of Adverse Event report data to verify accuracy, consistency, and completeness. Ensured adherence to E2B standards while validating critical fields (including reportability).
- Initiated Non-Assessed License Partner Letters and included reasons for any delay in routing comments.
- Tracked and documented observations and recommendations on defect tracker.
- Managed inquiries regarding cases and provided prompt email responses to clients.
- Contributed to audits and inspections as an SME.
- Executed additional drug safety tasks as assigned.
- Maximised team performance through the training and mentoring of new employees.
Education
Master of Science - Project Management
The University of Law Business School
Birmingham, UK 2022.09 - 2023.09
Master of Pharmacy - Pharmacology
The Oxford College of Pharmacy
Bangalore, IndiaBachelor of Pharmacy - Pharmacy
Vels University
Chennai, IndiaSkills
- Person-centred care and safeguarding
- Vital signs monitoring
- Nutrition and fluid intake monitoring
- Patient mobility assistance
- Emotional Support
- Multitasking under pressure
- Record-keeping
References
References available upon request.
Academic Projects
- Preparation and Evaluation of Polymeric Nanoparticles containing An Antiparkinsonism Drug Pramipexole Dihydrochloride with Respective to Two Different Formulation Methods, Bachelor of Pharmacy
- Anticancer activity of Ganoderma lucidum extract on Dalton's Ascitic Lymphoma induced cancer in mice, Master of Pharmacy (Pharmacology)
- Ganoderma lucidum: A Review with Special Emphasis on the Treatment of Various Cancer (Review Article)
- Evaluate Project Managers' Soft Skills And Their Association With Teammates In The Pharmaceutical Industry, MSc Project Management
Declaration
I do hereby solemnly declare that the information furnished above is true to the best of my knowledge.
Place: Leighton Buzzard
Date: 10-Jun-2026
Timeline
Health care assistant
Orchard Lodge Care Home
2025.11 - Current
Master of Science - Project Management
The University of Law Business School
2022.09 - 2023.09
Drug Safety Associate I
PAREXEL International (India) Private Ltd
2020.02 - 2022.09
Pharmacovigilance Associate
APCER Life Sciences
2019.05 - 2020.02
Senior Drug Safety Associate
Bioclinica
2016.07 - 2019.01
Bachelor of Pharmacy - Pharmacy
Vels University
Master of Pharmacy - Pharmacology
The Oxford College of Pharmacy