Umar Akhtar
London,Stanmore
Summary
Licensed Black Taxi Driver with extensive knowledge of over 25,000 London streets. Provides exceptional customer experiences by adapting routes to avoid congestion and ensuring timely arrivals. Collaborates with a vast network of over 20,000 London Black cab drivers to enhance service delivery.
Overview
13
13
years of professional experience
Work History
Licensed London Black Taxi Driver
TFL
London, London
04.2018 - Current
- Acquired extensive knowledge of over 25000 streets in London for efficient routing.
- Successfully changed and planned alternative routes for journeys, usually at short notice, when routes become congested or closed.
- Memorised locations of hotels, restaurants, bars, clubs, and POIs within 6 miles of Charing Cross Station to provide informed recommendations to passengers.
- Cultivated partnerships with taxi apps and over 20000 London Black cab drivers, improving overall service delivery.
Director at Eaton Estates
CityStay properties
London, London
12.2021 - 02.2026
- Consulted on property investment, providing tailored solutions for diverse client needs.
- Specialised in London Waterfront properties, facilitating short-term and long-term lets through extensive client network.
- Delivered exceptional customer service, deeply understanding client requirements to enhance satisfaction.
Student of London Knowledge
TFL
London
01.2015 - 04.2018
- Achieved London Knowledge Green badge in 2 years 9 months, ranking among fastest completion rates
- Acquired in-depth knowledge of over 500 routes, enhancing navigation expertise
- Navigated examination process with over 80 per cent dropout rate, demonstrating resilience and commitment
Trainee Associate in Assurance
Ernst and Young
London
10.2014 - 01.2015
- Developed and executed systems for auditing company accounts
- Assessed client requirements to deliver tailored auditing solutions
- Analysed diverse business operations to derive actionable insights
Product development Intern
Sainsburys
London
08.2013 - 09.2013
- Collected and organised data from various sources to support analysis, researching innovative trends
- Delivered presentations to senior members, showcasing research findings on innovative trends.
- Shadowed production process of Sainsbury's new ranges to gain insights into product development.
Education
Bachelor of Science - Economics and Accounting
Cass business School, City Uiversity
London, ENG01-2014
A-Levels - Accounting - A
Luton Sixth form College
Luton01-2013
A-Levels - Economics - A
Luton Sixth form College
Luton01-2013
A-Levels - English Literature - B
Luton sixth form college
Luton01-2013
GCSEs - in multiple subjects including:
Icknield High School
Luton, LUT01-2011
Skills
- Route optimization
- Customer service
- Taxi app collaboration
- Networking skills
- Problem solving
- Time management
- Route memorisation
Timeline
Director at Eaton Estates
CityStay properties
12.2021 - 02.2026
Licensed London Black Taxi Driver
TFL
04.2018 - Current
Student of London Knowledge
TFL
01.2015 - 04.2018
Trainee Associate in Assurance
Ernst and Young
10.2014 - 01.2015
Product development Intern
Sainsburys
08.2013 - 09.2013
Bachelor of Science - Economics and Accounting
Cass business School, City Uiversity
A-Levels - Accounting - A
Luton Sixth form College
A-Levels - Economics - A
Luton Sixth form College
A-Levels - English Literature - B
Luton sixth form college
GCSEs - in multiple subjects including:
Icknield High School