Udoamaka Ndubuaku
Liverpool,Merseyside
Summary
I am a compassionate, empathethic and purpose driven individual with strong listening skills and ability to build rapport quickly. I also possess strong problem-solving abilities and keen observational skills, I am also committed to making meaningful difference in the lives of individuals and communities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bank support worker
YMCA Together
Liverpool, Merseyside
04.2024 - Current
- Assist experienced staff in providing day-to-day support to individuals facing challenging life situations, while creatively engaging them to build rapport and remove barriers to support.
- Provide clear and accurate information during daily handovers and ensure appropriate communication with the support team in line with agreed procedures.
- Support the monitoring of rent and personal service charge payments using housing management systems and assist residents with room management.
- Conduct health and safety checks, report incidents, and ensure adherence to risk management protocols, ensuring a safe environment for all residents.
- Work collaboratively with staff across services, share expertise, and provide high-quality support by covering absences and ensuring effective communication within the team.
Student social worker -70 day university placement
Refugee Women Connect
Liverpool
01.2024 - 05.2024
- Conducting homebased carework, managed new referrals, provided 1:1 integration support.
- facilitating weekly drop-in sessions, handled registration of new service users while taking account of safeguarding measures to keep service users safe
- undertook Refugee Asylum Support (RAS) casework by supporting service users with various needs.
- Team collaboration
- Report writing for formal meetings
- Making referrals to other agencies
- Contacting solicitors on behalf of service users.
Health Care Assistant
Comfort Call, Linksview Court
Liverpool, Merseyside
11.2023 - 05.2024
- Collaborated with healthcare team for effective patient care delivery.
- Encouraged independence among patients whilst assisting them with tasks.
- Maintained confidentiality and compliance standards for optimised patient care.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Administered medication to patients, ensuring proper health management.
- Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
Volunteer (Part-time)
Holy Family Home for the Elderly
Lagos
07.2020 - 08.2023
- Supported residents with personal care and hygiene needs including, toilet assistance and dressing
- Welcomed and directed visitors to appropriate services or personnel
- Enhanced resident's care by relieving ward staff of routine administrative duties
- Introduced leisure activities like playing chess and Scrabble to pique resident's attention
- Assisted with meal preparation
- Assisted with feeding residents
- Checked vital signs
- Scheduled appointments, cancellations and updating records.
School Librarian
Federal Government College
Nise
01.2018 - 08.2023
- Supervised and managed the library/media center
- Taught kids about library practices via individual and group instruction
- Provided extensive instruction for students, patrons and staff in use of print and electronic materials
- Answered questions from patrons and helped to find desired materials
- Cataloging and classifying information materials
- Advised students on future career prospects.
English Teacher
National Youth Service Corps - Army Day Secondary School
Giginya Barracks, Sokoto
11.2016 - 10.2017
- Taught students how to read, write and speak English, creating a positive impact in the classroom where students had ample time to interact with one another
- Closely supervised students’ growth and helped them improve in oral and written tests
- Assessed submitted assignments, determined grades and reviewed work with struggling students to boost success chance
- Used tests, quizzes and other assignments to gauge students’ learning
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
Education
Master's Degree in Social Work - Social Work
Liverpool Hope University
United Kingdom 09.2023 -
Bachelor's in Library and Information Science - undefined
Imo State University
09.2011 - 08.2015
GCSE or equivalent in Senior Secondary School Certificate - undefined
Federal Government Girls' College
09.2004 - 07.2010
Skills
- Communication and interpersonal skills
- Time management skills
- Observant and keen to details
- Active listening
- Compassionate caregiving
- Food hygiene awareness
- Record keeping
- Care planning
- First Aid
- Safeguarding knowledge
- Empathy for clients
- Knowledge of Microsoft Office tools
Certification
- Medication in care awareness
- Safeguarding Children & Adults
- Food Safety
- Infection Prevention and Control
- Manual Handling and Hoisting
- First Aid Awareness
- Health & Safety
Affiliations
- Playing chess and scrabble
- Travelling
- Volunteering
References
References available upon request.
Timeline
Bank support worker
YMCA Together
04.2024 - Current
Student social worker -70 day university placement
Refugee Women Connect
01.2024 - 05.2024
Health Care Assistant
Comfort Call, Linksview Court
11.2023 - 05.2024
Master's Degree in Social Work - Social Work
Liverpool Hope University
09.2023 -
Volunteer (Part-time)
Holy Family Home for the Elderly
07.2020 - 08.2023
School Librarian
Federal Government College
01.2018 - 08.2023
English Teacher
National Youth Service Corps - Army Day Secondary School
11.2016 - 10.2017
Bachelor's in Library and Information Science - undefined
Imo State University
09.2011 - 08.2015
GCSE or equivalent in Senior Secondary School Certificate - undefined
Federal Government Girls' College
09.2004 - 07.2010
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