Summary
Overview
Work history
Education
Skills
CERTIFICATIONS/TRAINNING
Professional Membership
VOLUNTARY SERVICES
Languages
Additional Information
Timeline
Generic

Uchechukwu Fidelia Agbapulonwu

Manchester,United Kingdom

Summary

Quality driven and technically skilled professional with a solid foundation in technical services and quality assurance, now aiming to contribute to new product development as a Process Technologist. Experienced in supporting manufacturing operations, conducting quality checks, and ensuring regulatory compliance across production environments. Proficient in root cause analysis, process troubleshooting, and cross-functional collaboration to support operational excellence. Known for a hands-on approach, strong problem-solving skills, and a keen interest in process optimization and innovation. Eager to apply technical knowledge and quality mindset to develop and scale up safe, high-performing products.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work history

Assistant Technical Officer - Aseptic Services

The Christie NHS Foundation Trust
Manchester, Manchester
06.2025 - Current

• Aseptically prepare high quality cytotoxic/MABS/EAMS etc. in accordance with departmental procedures, Good Manufacturing Practice and COSHH regulations ensuring that all work complies with all regulatory frameworks and standards.
• Undertake daily cleaning and disinfection of the aseptic clean rooms including Isolators, according to Standard Operating Procedures.
• Ensure ingredients and disposables are assembled, disinfected and transferred through the Aseptic Services Unit appropriately.
• Carry out in-process checks of aseptically prepared products upon completion of appropriate training.
• Participate in the safe preparation and delivery of Intrathecal chemotherapy in accordance with Trust policy upon completion of departmental training.
• Accurately prepare worksheets and labels for aseptic products using the unit’s computer system using CMM and iQEMO program if required.
• Assist with the preparation of documentation within the aseptic unit.
• Assist with the recording of data, both manually and on the computer
• Answer the telephone promptly and politely and refer queries to the appropriate person.
• Assist the Specialist/Senior/Chief Technician to ensure the validation of all staff, equipment and processes are completed in accordance with Standard Operating Procedures.
• Assist the Specialist/Senior/Chief Technician to ensure maintenance and monitoring of environmental monitoring standards of the Aseptic Unit is carried out in compliance with QCNW and Standard Operating Procedures.
• Responsible for the maintenance of all stock in the Aseptic Unit including evaluating stock levels within the Aseptic Unit assisting the ordering Technician to ensure adequate stock is maintained at all times.
• Ensure all Environmental monitoring plates are received and stored in the correct manner to ensure they are protected from contamination.
• Prepare environmental samples and documentation for dispatch to QCNW.
• Responsible for receiving and documenting Environmental Reports from QCNW and referring any variances to senior staff in a timely manner.

Technical Services Administrator

Stateside Foods Ltd
Bolton Greater Manchester, England
07.2024 - 07.2025
  • Initiate complaint investigations and liaise with quality assurance unit to get relevant information and corrective actions to report to customers.
  • Logging and trending all customer complaints and communicate the complaints received to the different sites.
  • Generate customer friendly response letters.
  • Hold monthly complaints meeting with relevant departments.
  • Completion of both customer and management monthly reports.
  • Completion of weekly technical and business KPI report.
  • Trend, report and analyse data such as complaints, environmental and finished product micro.
  • Place orders of materials required by the department.
  • Cross referencing invoices against logged purchase orders.
  • Responsible for the departmental budget tracker.
  • Support and train colleagues where necessary.
  • Adhere to the company's hygiene, health and safety policies and procedures.

Production Operative

M.J. Birtwistles & Co.
Manchester, England
02.2024 - 07.2024
  • Assemble items accurately and promptly, maintaining the efficiency of fast-paced production lines.
  • Feed raw materials into production machinery.
  • Monitor production equipment, notifying the maintenance team of faults or inefficiencies.
  • Quality check components to ensure smooth, compliant manufacturing and assembly processes.
  • Work closely with production leads to ensure effective, efficient manufacturing with good manufacturing practices and distribution processes.
  • Performed calibration of equipment and quality checks on meat products, maintaining high standards of product integrity.
  • Accurately monitored CCPs, label and temperature checks on a daily basis.
  • Retrieve raw materials and components from inventory areas, recording details to maintain accurate stock counts.
  • Ensure full compliance with health and safety regulations, including appropriate use and disposal of hazardous substances.
  • Assist in preparation for BRC audits, contributing to successful audit outcomes

Customer Service Representative

Zenith Bank Plc
Port Harcourt, Nigeria
11.2017 - 09.2022
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Managed high-volume customer queries simultaneously through effective multitasking. and offered prompt solutions to maintain customer satisfaction.
  • Kept abreast with latest product developments to inform customers.
  • Trained team members to increase productivity and growth.
  • Participated in staff meetings to discuss new developments.
  • Registered and updated accurate customer information on database.
  • Ensured proper filing of all document to aid ease retrieval and for reference purpose.

Quality Control and Quality Assurance Intern

Nigerian Breweries PLC
Lagos, Nigeria
05.2013 - 10.2013
  • Tested about 30 samples daily and classified materials according to detailed specifications.
  • Ran product conformance testing with attention to quality.
  • Recorded accurate test data for thorough, reliable reference.
  • Prepared correct sample quantities for analysis.
  • Examined samples for conformance with agreed quality criteria.
  • Utilized non-destructive testing methods for minimized waste.
  • Kept databases updated with relevant technical documentation and reports.
  • Checked raw materials' quality met manufacturing requirements.
  • Created detailed scientific reports for improved testing research.
  • Sorted and managed returned products on SAP.
  • Collaborated with production teams to meet performance and productivity targets.

Education

Master of Science - Food Science and Innovation

Manchester Metropolitan University
Manchester, United Kingdom
09.2022 - 09.2023

Bachelor's - Microbiology

Chukwuemeka Odumegwu Ojukwu University
Uli, Nigeria
01.2011 - 03.2015

Skills

  • Quality Control and Assurance (2 years)
  • Quality Inspection & Auditing (2)
  • Customer service (5 years)
  • Attention to details
  • Independent and team worker
  • Microsoft Office (8 years)
  • Organizational and time management skills
  • Knowledge of TACCP and VACCP
  • Data Confidentiality
  • Record maintenance
  • 5s practice
  • Analytical and problem-solving
  • ISO knowledge (familiarity with ISO9001:2015 & 140001
  • Strong communication skills to collaborate effectively with internal teams, suppliers and customers

CERTIFICATIONS/TRAINNING

  • Food Hygiene - Level 2
  • GDPR awareness -Level 1
  • Health and Safety - Level 1
  • COSSH Awareness - Level 1
  • Equality and Diversity - Level 1
  • First Aid / Basic Life Support - Level 1
  • Fire Marshal Duties - Level 2
  • Food Safety (HACCP) - Level 3
  • Food Safety (Food Hygiene) - Level 2
  • Customer Service for Higher Performance

Professional Membership

  • Registered Science Technician (RSciTech ) - (in view June-July 2025)
  • Associate Member - Royal Society of Biology
  • Student Member - Institute of Food Science and Technology, United Kingdom
  • Nigerian Society for Microbiology

VOLUNTARY SERVICES

  • Xtreme Sucess Initiative, Nigeria
  • Catholic Youth Organization of Nigeria

Languages

English
Advanced
French
Elementary

Additional Information

Hobbies: Problem-solving, development of new products, educating people and travelling

Timeline

Assistant Technical Officer - Aseptic Services

The Christie NHS Foundation Trust
06.2025 - Current

Technical Services Administrator

Stateside Foods Ltd
07.2024 - 07.2025

Production Operative

M.J. Birtwistles & Co.
02.2024 - 07.2024

Master of Science - Food Science and Innovation

Manchester Metropolitan University
09.2022 - 09.2023

Customer Service Representative

Zenith Bank Plc
11.2017 - 09.2022

Quality Control and Quality Assurance Intern

Nigerian Breweries PLC
05.2013 - 10.2013

Bachelor's - Microbiology

Chukwuemeka Odumegwu Ojukwu University
01.2011 - 03.2015
Uchechukwu Fidelia Agbapulonwu