Tyrell Norford
Huddersfield,West Yorkshire
Summary
Enthusiastic crew member offering first-class service skills. Builds customer relationships through genuine conversations and efficient order-taking. Achieves company goals with friendly and knowledgeable approach.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Junior Software Developer
BoysenBsoftware
Leeds, Leeds
06.2022 - 12.2023
- Analyzed user requirements and evaluated existing software and systems implemented.
- Solved multiple task that was then sent to bitbucket for review
- Given clients that were having an issue for a long time trying to given optimal solutions
Crew Member
McDonald's
Leeds, Leeds
06.2022 - 03.2023
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Prepared food and beverages within target timeframes.
- Contributed to team success by completing jobs quickly and accurately.
- Ran orders from kitchen to dining areas.
- Achieved excellent customer service by greeting customers and meeting quality expectations.
- Acted as team player by helping colleagues finish their tasks.
- Maintained clean and sanitary food preparation areas and equipment.
- Operated cash register to take payments and process orders.
- Prepared products following restaurant portion and presentation standards.
- Attended to customers with friendly and accurate service.
- Took cash and card payment at checkout, providing correct change and receipts when requested.
- Prepared tea, coffee and carbonated beverages for customers.
- Consistently went above and beyond job requirements, regularly exceeding targets and expectations.
- Flexibly took on various roles to support workflow.
- Trained in food safety and hygiene practices.
Superstores — Retail Sales Assistant
Romart
Leeds, Leeds
11.2021 - 01.2022
- Promptly and proactively replenished stock to improve product accessibility
- Cooperated with customers to determine needs and provide recommendations
- Cultivated excellent customer relationships by providing helpful, friendly and attentive service
- Received, processed and organized deliveries within certain times.
- Updated product labelling and promotional pricing.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Interacted with more than 100 customers per day
Education
T-Level - Digital design and production
Leeds city college
09.2021 - 07.2023
GCSEs -
Co Op Academy
Leeds 05.2018 - 09.2021
Bachelor of Science - Computer science
University of Huddersfield
Huddersfield 09.2023 -
Skills
- Excellent communication
- Problem solving
- Creativity
- Critical thinking
- Customer service
- Cash handling
- Point of Sale
- Order accuracy
- Quality Assurance and Control
- Face-to-face selling
- Self-motivated
- Outgoing and enthusiastic
Languages
English
Fluent
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Bachelor of Science - Computer science
University of Huddersfield
09.2023 -
Junior Software Developer
BoysenBsoftware
06.2022 - 12.2023
Crew Member
McDonald's
06.2022 - 03.2023
Superstores — Retail Sales Assistant
Romart
11.2021 - 01.2022
T-Level - Digital design and production
Leeds city college
09.2021 - 07.2023
GCSEs -
Co Op Academy
05.2018 - 09.2021
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