Summary
Overview
Work history
Education
Skills
Websites
Certification
References
Hobbies and Interests
Affiliations
Timeline
Generic

Jereal Tackie

Stoke-On-Trent,UK

Summary

Dynamic professional committed to enhancing guest experiences in high-volume dining environments. Proven expertise in customer service and cash handling, ensuring efficient operations and satisfaction. Seeking to leverage skills in a fast-paced restaurant or bar setting.

Overview

1
1
year of professional experience
24
24
years of post-secondary education
1
1
Certification

Work history

Junior Software Developer

Web Development Company
11.2024 - 09.2025
  • Spearheaded the migration of the company’s website from Vue to Blazor, enhancing the site’s scalability Developed key functionalities for a high-profile regional business platform.
  • Actively engaged with clients during development phases to gather and integrate feedback, refining software solutions and enhancing client satisfaction.
  • Performed thorough manual testing and documentation across multiple projects, identifying critical issues and ensuring software reliability and adherence to client specifications.

Front of House

Aramark
Stoke-On-Trent, UK
06.2024 - 09.2025
  • Greeted and engaged customers to create a welcoming first impression and foster repeat visits.
  • Took accurate orders, provided menu guidance, and ensured timely delivery of food and drinks.
  • Resolved customer complaints calmly and escalated issues appropriately to management.
  • Maintained cleanliness, table settings, and adhered to health & safety standards.
  • Trained and supported new front-of-house staff during onboarding and shift handovers.
  • Coordinated with kitchen and bar teams to ensure smooth service during peak periods.
  • Part-time, On-site

Education

T-Level Technical Qualification - Digital Production, Design and Development

NSCG

GCSEs -

Haywood Academy
Stoke-on-Trent
04.2001 -

Skills

  • Customer Service – experienced in creating a welcoming atmosphere and delivering excellent client experiences
  • Communication – clear and confident when engaging with customers, colleagues, and managers
  • Teamwork – proven ability to work effectively with others in busy hospitality environments
  • Problem-Solving – skilled at handling customer queries and resolving issues calmly and efficiently
  • Adaptability – able to stay professional and flexible in fast-paced, high-pressure situations
  • Problem solving and debugging
  • Version control (Git)
  • Agile project management (Kanban)
  • HTML
  • CSS
  • JavaScript
  • NET
  • Python

Websites

Certification

  • Challenge 25 – Completed (2025-07)
  • Food Safety Essentials Level 1 – Completed (2025-07, 2024-07)
  • Health & Safety Induction Level 1 – Completed (2025-07, 2024-07)
  • Allergen Nominated Person Training – Completed (2024-12)
  • Food Allergy and Intolerance – Completed (2024-06)
  • Credit Card Security and Payment Terminal Inspections – Completed (2024-12)
  • Modern Slavery Awareness – Completed (2024-12)
  • Sexual Harassment Awareness and Prevention – Substitute (2024-12)
  • Alton Towers Fire Safety and Major Incident Awareness – Completed (2024-12)

References

References available upon request.

Hobbies and Interests

I enjoy listening to music and going for walks, which helps me to relax and maintain a healthy balance outside of work. I am passionate about technology and aspire to build a career as a Software Engineer, continually developing my skills and knowledge in programming and digital systems. My long-term goal is to combine my customer service experience with technical expertise to create user-friendly solutions that make a real impact.

Affiliations

enjoy listening to music and going for walks, which helps me to relax and maintain a healthy balance outside of work. I am passionate about technology and aspire to build a career as a Software Engineer, continually developing my skills and knowledge in programming and digital systems. My long-term goal is to combine my customer service experience with technical expertise to create user-friendly solutions that make a real impact.

Timeline

Junior Software Developer

Web Development Company
11.2024 - 09.2025

Front of House

Aramark
06.2024 - 09.2025

GCSEs -

Haywood Academy
04.2001 -

T-Level Technical Qualification - Digital Production, Design and Development

NSCG

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Jereal Tackie