Tyreek Nengoma
Eastbourne,East Sussex
Summary
Enthusiastic Team Supervisor with management skills under my belt at 19. Experienced in working in fast-paced environments and customer service. Seeking new opportunities to build on the skills and knowledge I have attained in recent years in a different field of work. Have some experience in handling and recording money flow as well as investigating for any variances. Motivated to continuously enhance the profits of a business and extend my knowledge.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Supervisor - catering
Nandos
Eastbourne, East Sussex
2023.09 - Current
- Managed catering staff to perform best practices and quality standards.
- Estimated food consumption for appropriate cooking and to avoid waste.
- Applied a positive customer service approach to increase satisfaction levels.
- Built a loyal customer base by creating a welcoming environment with top-quality service.
- Respond to requests, complaints and concerns on shift.
- Completed accurate end-of-day financial routines for cash and card transactions.
Waiter
Best Western York House Hotel
Eastbourne, East Sussex
2021.07 - 2024.10
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Delivered food and drink to tables.
- Set up the buffet for the all-you-can-eat breakfast
- Served high volumes of guests in a fast-paced environment taking exceptional care with customers.
- Cleaned restaurant to a high standard
Front of house team member
Nandos
Eastbourne, East Sussex
2021.10 - 2024.09
- Warmly greeted guests upon arrival to create a welcoming atmosphere.
- Stayed up to date on menu changes to accurately answer customer queries.
- Maintained an excellent level of service in a busy and demanding restaurant environment.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
Education
A-Levels - Engineering
Bexhill 6th form college
Bexhill-on-Sea, East Sussex 2021.09 - 2023.06
GCSEs - Science
Ratton School
Eastbourne 2016.09 - 2021.06
Skills
- Organizational skills
- Time management
- Budgeting understanding
- Communication skills
- Problem-solving
- Adaptability
- Leadership
- Mathematics
Timeline
Supervisor - catering
Nandos
2023.09 - Current
Front of house team member
Nandos
2021.10 - 2024.09
A-Levels - Engineering
Bexhill 6th form college
2021.09 - 2023.06
Waiter
Best Western York House Hotel
2021.07 - 2024.10
GCSEs - Science
Ratton School
2016.09 - 2021.06