- I enjoy playing football and golf, developing teamwork, discipline, communication and resilience while maintaining an active lifestyle and a positive approach to achieving personal and team goals
Tyler Terry
Durham,Tyne & Wear
Summary
Motivated professional demonstrating strengths in client relationship management and effective communication. Adapts to diverse customer needs through tailored service approaches. Committed to fostering a welcoming environment that supports customer engagement and loyalty.
Overview
5
5
years of professional experience
Work History
Bookmaker
William Hill
Durham, Tyne & Wear
08.2024 - Current
- Managed all aspects of the shop independently, including opening and closing, customer service, cash management, bet processing, and maintaining a safe, organised and engaging business environment.
- Managed large volumes of cash, demonstrating trustworthiness and proficiency in financial handling.
- Provided exceptional customer service, building rapport with regular patrons.
- Engaged with customers to better understand needs and deliver excellent service.
- Implemented in-depth product knowledge to maximise sales and increase average customer spending.
- Offered guidance on responsible gambling, promoting a healthy betting culture.
Sports Coach for Children
CNS Sports Stars
Durham, Tyne & Wear
03.2021 - 01.2023
- Organised and conducted engaging training sessions for various sports, catering to children's interests and abilities.
- Developed coaching strategies and lesson plans to achieve team goals.
- Motivated children to participate fully in physical education activities through persistent motivation and positive reinforcement.
- Created positive and fun environments to motivate and encourage children to participate in sporting activities.
- Delivered one-to-one sports coaching sessions tailored to each child's individual abilities, needs and development goals
Education
NVQ Level 3 - Sports coaching
Sunderland College
Sunderland, SND01-2022
Skills
- Cash management
- Sales maximisation
- Sales strategies
- Customer service
- Client relations
- Effective communication
Interests
Timeline
Bookmaker
William Hill
08.2024 - Current
Sports Coach for Children
CNS Sports Stars
03.2021 - 01.2023
NVQ Level 3 - Sports coaching
Sunderland College