Summary
Overview
Work history
Education
Skills
Timeline
Generic

Kian Fortune

Leeds

Summary

Trustworthy professional, confident at providing reliable customer service in fast-paced situations. Communicates clearly and employs strong numeracy abilities for error-free reporting from experience as a bookmaker.


Able to communicate and work well with a team due to previous job roles and a lot of experience in team sports and activities, improving interpersonal skills. Also able to individually carry out tasks and can be relied on to do so on time and to a high standard.


Excelling and interested in finance and professional skills aspects in university, taking leadership in group activities and performing at 2:1 standard in 1st and 2nd year.

Overview

4
4
years of professional experience
7
7
years of post-secondary education

Work history

Bookmaker

Ladbrokes Coral Group
Leeds
06.2022 - Current
  • Calculated risk to decide odds and hedge or refuse bets.
  • Handled complaints and reported incidents to management.
  • Served customers with excellent customer service skills to facilitate positive experiences.
  • Enforced gambling rules to guarantee fair play.
  • Learned how to work independently and with others.

Kitchen Staff Member

McDonald's
Liverpool
10.2019 - 08.2021
  • Working as part of a large team.
  • Seeing out orders set by senior members efficiently.
  • Dealing with complaints from customers.
  • Following a strict time schedule, requiring good time management skills.
  • Encouraging staff to work better as a team.
  • Training new crew members, displaying good patience and interpersonal skills.

Education

Bachelor of Arts - Business management

Leeds Beckett University
Leeds
09.2021 -

A-Levels - Business, economics, psychology

Range High School
Liverpool
09.2019 - 06.2021

GCSEs -

Range High School
Liverpool
09.2014 - 06.2019

Skills

  • Financial resources management
  • Strong communication skills
  • Numeracy and analytical skills
  • Computer literacy
  • Teamworking
  • Problem solving
  • Data analysis
  • Leadership skills

Timeline

Bookmaker

Ladbrokes Coral Group
06.2022 - Current

Bachelor of Arts - Business management

Leeds Beckett University
09.2021 -

Kitchen Staff Member

McDonald's
10.2019 - 08.2021

A-Levels - Business, economics, psychology

Range High School
09.2019 - 06.2021

GCSEs -

Range High School
09.2014 - 06.2019
Kian Fortune