Summary
Overview
Work history
Education
Skills
Interests
Work availability
Quote
Timeline
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Tyler Donkin

Tyler Donkin

in South East London

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

6
6
years of professional experience

Work history

Supervisor

Reef Kitchens
09.2023 - Current
  • Ensured food safety procedures where being used
  • Maintained clean, organised working areas to create positive, productive environments with minimal risk
  • Built customer retention and satisfaction by delivering top-quality service
  • Increased team productivity through effective staff planning, coordination and task delegation.

Duty Manager

JenningsBet
06.2022 - 09.2023
  • Training, and supervising staff.
  • Dealing with customer queries and complaints
  • Ensuring compliance with health and safety legislation/industry regulations
  • Promoting and marketing the business
  • Shop presentation and security
  • Stored cash floats and delivered secure banking procedures
  • Liaised with auditors and prepared facilities to support successful audits.

Crew member

Mcdonalds
07.2020 - 06.2022
  • Provided excellent customer service in a fast-paced environment.
  • Dealing with customer queries and complaints.
  • Processed customers cash payments, card payments and refunds

Door Supervisor

All in black
05.2020 - 07.2020
  • Carried out visitor screening and searches to enforce compliance with established policies
  • Monitored venue grounds and adjacent areas to proactively detect risks
  • Used approved techniques to defuse conflict and remove unruly guests.

Door Supervisor

Professional Security
12.2018 - 12.2019
  • Minimised threat of violence, conducting body searches and screening processes
  • Carried out visitor screening and searches to enforce compliance with established policies
  • Dealt appropriately and safely with security issues and risks, adhering to established codes of practice


Sales Assistant

Argos
07.2017 - 01.2019
  • Provided excellent customer service in a fast-paced environment
  • Assisted with stock management and control
  • Processed customers cash payments, card payments and refunds
  • Provided advice and guidance on product selection to customers
  • Responsible for dealing with customer complaints
  • Kept up to date with special promotions and maintained store displays.

Education

AS - Finance

Coopers School

Kemnal Technology College

Skills

  • Strong leadership skills to hold the attention and respect of a group of individuals
  • Exceptional speaking skills to convey information effectively
  • Problem solving skills to listen to concerns of customers and reach an amicable solution
  • Great time management abilities that enable me to be more effective
  • Microsoft Office Applications (Word, Excel, PowerPoint etc) and Photoshop

Interests

  • Football
  • Reading Books
  • Travelling

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Supervisor

Reef Kitchens
09.2023 - Current

Duty Manager

JenningsBet
06.2022 - 09.2023

Crew member

Mcdonalds
07.2020 - 06.2022

Door Supervisor

All in black
05.2020 - 07.2020

Door Supervisor

Professional Security
12.2018 - 12.2019

Sales Assistant

Argos
07.2017 - 01.2019

AS - Finance

Coopers School

Kemnal Technology College

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Tyler Donkin