Summary
Overview
Work history
Education
Skills
Certification
Personal Information
Volunteer
Timeline
Generic

Tyler Carter

Gloucester,Gloucestershire

Summary

Motivated and values-driven post-graduate, seeking a Trainee Management role. Bring strong customer service aptitude, leadership potential, and a proven ability to perform in fast-paced, high-pressure environments. Across bartending, lifeguarding, swim teaching, and large-scale events operations, I've consistently demonstrated honesty, integrity, and a strong work ethic. I take pride in delivering exceptional customer service, supporting team performance, and upholding organisational values through professionalism, reliability, and clear communication.

Overview

6
6
years of professional experience
1
1
Certification

Work history

Swim teacher & Lifeguard roles

WaVe7s Swimming School
Albrighton, Shropshire
05.2024 - 02.2026
  • Teach classes of up to 6 pupils, adapting communication to different ages and abilities.
  • Ensured safety and uphold safeguarding standards while ensuring safety of up to 20 people at once.
  • Demonstrated integrity and responsibility in all safety-critical duties.
  • Build trust with learners and parents through clear, supportive communication

Supervisor

Freeman's Events Agency
Gloucester
03.2024 - 02.2026
  • Supervise bar teams during major sporting events, ensuring smooth operations and consistent service standards.
  • Lead briefings, delegate tasks, and support new staff to maintain efficiency and morale.
  • Uphold honesty and integrity, when overseeing stock and compliance procedures.
  • Maintain high customer service standards in extremely high-volume environments, such as Cheltenham Festival, Twickenham and Wembley Stadium.
  • Resolve customer issues professionally, using strong communication and problem-solving skills.
  • Adapt quickly to changing demands, demonstrating flexibility and leadership under pressure.

Bartender

Coal Kitchen Bar and Grill
Gloucester
10.2022 - 05.2024
  • Delivered exceptional customer service in a high-volume restaurant setting.
  • Maintained organisation, cleanliness, and accurate order fulfilment.
  • Demonstrated strong work ethic during extended shifts and peak trading periods.
  • Supported sales through product knowledge and upselling where appropriate.

Bartender/ Glass collector

Grapes and Tomatoes Trading Company
Carterton, Oxfordshire
07.2020 - 09.2022
  • Served customers with speed, accuracy, and professionalism
  • Built rapport with guests, contributing to repeat business and positive reviews.
  • Collaborated closely with staff to streamline operations, displaying teamwork and communication.
  • Maintained clean, safe, and efficient bar environment.

Education

Master of Business Administration - Global Business Administration

University of Gloucestershire
Gloucester, Gloucestershire
10.2025 -

Bachelor of Arts (Hons) - Sport Business Management

University of Gloucestershire
Gloucester
09.2022 - 07.2025

A Level - Business Studies, Psychology and Physical Education

Burford School
Burford, Oxfordshire
09.2015 - 06.2022

Skills

  • Service excellence
  • Work ethic
  • Listening proficiency
  • Verbal communication

Certification

  • STA Level 2 Award in Swim Teaching, Trained and certified in teaching swimming techniques and safety.
  • STA Level 2 Award for Pool Emergency Responder, Certified in providing emergency response and basic life support in a pool environment.
  • STA Pool Water Treatment, Certified in the operation and maintenance of swimming pool plant equipment.

Personal Information

Date of birth: January 2004

Volunteer

Silverstone Grand Prix, 2023-07-06, 2023-07-10, Assisted with the sale of official Formula 1 merchandise to a large and diverse audience, managing inventory and ensuring product availability., Thrived in a fast-paced, high-pressure environment, maintaining professionalism, and delivering exceptional customer service., Collaborated effectively with fellow volunteers and event staff to achieve collective goals and contribute to the success of the event.

Timeline

Master of Business Administration - Global Business Administration

University of Gloucestershire
10.2025 -

Swim teacher & Lifeguard roles

WaVe7s Swimming School
05.2024 - 02.2026

Supervisor

Freeman's Events Agency
03.2024 - 02.2026

Bartender

Coal Kitchen Bar and Grill
10.2022 - 05.2024

Bachelor of Arts (Hons) - Sport Business Management

University of Gloucestershire
09.2022 - 07.2025

Bartender/ Glass collector

Grapes and Tomatoes Trading Company
07.2020 - 09.2022

A Level - Business Studies, Psychology and Physical Education

Burford School
09.2015 - 06.2022
Tyler Carter