Tyler Carter
Gloucester,Gloucestershire
Summary
Motivated and values-driven post-graduate, seeking a Trainee Management role. Bring strong customer service aptitude, leadership potential, and a proven ability to perform in fast-paced, high-pressure environments. Across bartending, lifeguarding, swim teaching, and large-scale events operations, I've consistently demonstrated honesty, integrity, and a strong work ethic. I take pride in delivering exceptional customer service, supporting team performance, and upholding organisational values through professionalism, reliability, and clear communication.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Swim teacher & Lifeguard roles
WaVe7s Swimming School
Albrighton, Shropshire
2024.05 - 2026.02
- Teach classes of up to 6 pupils, adapting communication to different ages and abilities.
- Ensured safety and uphold safeguarding standards while ensuring safety of up to 20 people at once.
- Demonstrated integrity and responsibility in all safety-critical duties.
- Build trust with learners and parents through clear, supportive communication
Supervisor
Freeman's Events Agency
Gloucester
2024.03 - 2026.02
- Supervise bar teams during major sporting events, ensuring smooth operations and consistent service standards.
- Lead briefings, delegate tasks, and support new staff to maintain efficiency and morale.
- Uphold honesty and integrity, when overseeing stock and compliance procedures.
- Maintain high customer service standards in extremely high-volume environments, such as Cheltenham Festival, Twickenham and Wembley Stadium.
- Resolve customer issues professionally, using strong communication and problem-solving skills.
- Adapt quickly to changing demands, demonstrating flexibility and leadership under pressure.
Bartender
Coal Kitchen Bar and Grill
Gloucester
2022.10 - 2024.05
- Delivered exceptional customer service in a high-volume restaurant setting.
- Maintained organisation, cleanliness, and accurate order fulfilment.
- Demonstrated strong work ethic during extended shifts and peak trading periods.
- Supported sales through product knowledge and upselling where appropriate.
Bartender/ Glass collector
Grapes and Tomatoes Trading Company
Carterton, Oxfordshire
2020.07 - 2022.09
- Served customers with speed, accuracy, and professionalism
- Built rapport with guests, contributing to repeat business and positive reviews.
- Collaborated closely with staff to streamline operations, displaying teamwork and communication.
- Maintained clean, safe, and efficient bar environment.
Education
Master of Business Administration - Global Business Administration
University of Gloucestershire
Gloucester, Gloucestershire 2025.10 -
Bachelor of Arts (Hons) - Sport Business Management
University of Gloucestershire
Gloucester 2022.09 - 2025.07
A Level - Business Studies, Psychology and Physical Education
Burford School
Burford, Oxfordshire 2015.09 - 2022.06
Skills
- Service excellence
- Work ethic
- Listening proficiency
- Verbal communication
Certification
- STA Level 2 Award in Swim Teaching, Trained and certified in teaching swimming techniques and safety.
- STA Level 2 Award for Pool Emergency Responder, Certified in providing emergency response and basic life support in a pool environment.
- STA Pool Water Treatment, Certified in the operation and maintenance of swimming pool plant equipment.
Personal Information
Date of birth: January 2004
Volunteer
Silverstone Grand Prix, 2023-07-06, 2023-07-10, Assisted with the sale of official Formula 1 merchandise to a large and diverse audience, managing inventory and ensuring product availability., Thrived in a fast-paced, high-pressure environment, maintaining professionalism, and delivering exceptional customer service., Collaborated effectively with fellow volunteers and event staff to achieve collective goals and contribute to the success of the event.
Timeline
Master of Business Administration - Global Business Administration
University of Gloucestershire
2025.10 -
Swim teacher & Lifeguard roles
WaVe7s Swimming School
2024.05 - 2026.02
Supervisor
Freeman's Events Agency
2024.03 - 2026.02
Bartender
Coal Kitchen Bar and Grill
2022.10 - 2024.05
Bachelor of Arts (Hons) - Sport Business Management
University of Gloucestershire
2022.09 - 2025.07
Bartender/ Glass collector
Grapes and Tomatoes Trading Company
2020.07 - 2022.09
A Level - Business Studies, Psychology and Physical Education
Burford School
2015.09 - 2022.06