Twinkal Joshi
Gloucester,Gloucestershire
Summary
Compassionate Senior Care Assistant with history of enhancing patient care and well-being. Delivered tailored support plans that improved residents' quality of life and led team initiatives to foster warm and supportive environment. Known for quick problem-solving and maintaining high standards in care delivery.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Senior care assistant
Bramble care home
Gloucester, Gloucestershire
2026.02 - Current
- Provided high-quality, person-centered care to residents, supporting their daily living needs, including personal hygiene, mobility, and nutrition
- Administered medication safely in accordance with policies and procedures.
- Supervised a team of care assistants, delegating responsibilities to ensure efficient shift work.
- Cared for individuals with conditions such as Dementia, promoting dignity, independence, and emotional well-being.
- Monitored and maintained care plans, informing seniors of any changes in residents’ health or behavior.
- Ensured compliance with safeguarding, health & safety, and infection control policies.
- Developed positive working relationships with residents, their families, and other healthcare professionals to provide holistic care.
- Contributed to the mentorship and training of new staff members to enhance team performance and care quality.
- Responded to emergencies and incidents in the correct manner
Contributed to the development of activities to promote social engagement and quality of life among residents - Demonstrated empathy whilst dealing with challenging behaviours or emotional distress from residents.
Senior care assistant
Rehability uk
Gloucester, Gloicestershire
2024.01 - Current
- Enhanced resident satisfaction through personalised care plans.
- Provided compassionate end-of-life care while respecting individual dignity.
- Supported others during emergency situations to minimise harm.
- Managed medication administration for residents, adhering strictly to prescribed doses.
- Received recognition for patient care from supervisors after demonstrating exceptional commitment to duty.
- Maintained accurate records of resident's progress and medical history.
- Worked with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
Senior care assistant
Care UK
Stroud, Gloucestershire
2023.03 - 2024.01
- Achieved a calm and harmonious living environment by mediating disputes between residents when necessary.
- Increased resident satisfaction by providing personalised care plans.
- Optimised efficiency in handling administrative duties related to patient care documentation thus improving overall productivity.
- Reduced stress levels for family members through clear communication regarding their loved ones' well-being.
- Co-ordinated with healthcare professionals for improved resident care outcomes.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Kept detailed records of care activities, condition changes and treatment responses.
- Involved clients in decision-making to promote independence.
Sales assistant
Asda
Gloucester, Gloucestershire
2021.01 - 2022.12
- Delivered exceptional after-sales service, encouraging repeat business.
- Utilised excellent communication skills to provide detailed product information.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
Team member
Tim Hoton
Gloucester, Gloucestershire
2021.03 - 2022.01
- Managed cash register transactions for accurate record keeping.
- Collaborated effectively with team members to meet project deadlines.
- Delivered orders promptly, ensuring high levels of customer satisfaction.
- Ensured workplace cleanliness with regular maintenance tasks.
Education
Master of Business Administration - Bussines
The M.S.University Of Baroda
India 2014.06 - 2016.08
Skills
- Strong leadership and team supervision skills
- Excellent communication and interpersonal skills
- Patient and understanding, especially with elderly and dementia patients
- Reliable and responsible with a strong work ethic
- Ability to stay calm under pressure
- Good organizational and time management skills
- Attention to detail, especially in care records and medication
- problem-solving skills and ability to make decisions
- Flexible and adaptable to changing situations
Certification
- Care Certificate
- Medication Administration Training
- Manual Handling (Moving & Handling) Training
- Safeguarding Adults Training
- First Aid & CPR Certification
- Infection Prevention and Control Training
- Dementia Care Training
- Food Hygiene Certificate (Level 2)
- Enroll for NVQ Level
Timeline
Senior care assistant
Bramble care home
2026.02 - Current
Senior care assistant
Rehability uk
2024.01 - Current
Senior care assistant
Care UK
2023.03 - 2024.01
Team member
Tim Hoton
2021.03 - 2022.01
Sales assistant
Asda
2021.01 - 2022.12
Master of Business Administration - Bussines
The M.S.University Of Baroda
2014.06 - 2016.08