Tshibangu Bysosa
Wandsworth,City of London
Summary
Supportive and compassionate professional offering a diverse range of experience across Nutrition, Animal Care, Health Advocacy and Community Work. As a Nutritionist student, performed thorough assessments and developed resources to support learning and increase understanding in Nutrition. Committed to achieving positive outcomes, bringing excellent communication and strong listening skills. Proven ability to quickly build trust and rapport with peoples from diverse cultures through exceptional empathy and supportive attitude. Actively seeking new opportunities for growth, improvement and overall learning.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
Work History
Secretary and Committee Member
Our Lady and St Peter Parish, Legion of Mary
Wimbledon Common, London
09.2017 - Current
- Participating and contributing to meetings to provide new initiatives to the community.
- Taking minutes and reviewing minutes of meetings to determine inconsistencies and inaccurate information.
- Supporting committee chair to follow mission of the organisation, implementing of integrity and respect to chair from fellow members.
- Providing a broad range of support services including befriending and outreach.
- Partnering with local institutions including Care homes to provide support to the elderly.
- Practising confidentiality in dealing with information to maintain privacy protocols.
Community health worker
Care UK
Merton, London
06.2014 - 08.2017
- Monitored individuals physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Helped vulnerable individuals navigate complex healthcare system procedures for positive outcomes.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Maintained confidentiality and compliance standards for optimised patient care.
Veterinary assistant
Blue Cross Hospital South Wimbledon
Merton, London
05.2011 - 07.2017
- Maintained clean and orderly veterinary surgery in line with hospital standards.
- Managed and updated record systems with clinical data.
- Consulted pet owners about treatments and care to reduce anxiety and increase client understanding.
- Administered medication, physiotherapy treatments and bandage changes.
- Specialised in animal care through a sensitive and empathetic approach.
Mental health advocate
Family Action Charity Organisation
Wandsworth, London
02.2008 - 08.2011
- Provided targeted mentorship to patients with mental health challenges.
- Accompanied service users to social activities to minimise feelings of isolation.
- Facilitated educational and leisure activities to improve quality of life of service users.
- Worked with practitioners, allied health professionals and family members to provide practical support and follow-up to patients.
Interpreting and Advocacy work
The Refugee Centre
Lambeth, London
06.2002 - 12.2004
- Displayed deep understanding, recognition and sensitivity to cultural differences.
- Exhibited excellent customer services to clients with limited English-speaking abilities.
- Enabled completion of documents including legal and medical to support transition into new country.
- Displayed neutrality towards client and limited English speaker to maximise impartiality and non-interference.
Education
Bachelor of Science - Nutrition and Health
Roehampton University
London 09.2022 - 08.2023
Higher National Diploma - Health and Human Sciences
Ealing, Hammersmith & West London College
London 09.2012 - 06.2013
Certificate of Higher Education - Development of Psychoanalytic Theory and Psychotherapy Foundation Course
Tavistock and Portman NHS Foundation Trust
London 09.2010 - 06.2012
NVQ Level 2 - Counselling Course
South Thames College
London 09.2009 - 06.2010
NVQ Level 2 - Community Development and Health Course
Wandsworth Primary Care Trust
London /United Kingdom 01.2009 - 06.2009
NVQ Level 2 - Introduction to Community Interpreting and Advocacy
Manor Garden Advocacy Project
London/ United Kingdom 09.2001 - 01.2002
NVQ Level 2 - International English Language Testing System IELTS
Southwark College
London 09.2002 - 05.2003
Skills
- Strong communicator
- Detail orientated
- Scientific Research Method and Lab skills
- Nutritional therapy knowledge and skills
- Extensive dietetics knowledge
- Public Health Nutrition
- Excellent interpersonal skills
- Confidential documentation and record-keeping
- Community outreach
- Trauma-informed therapy and mental health support
- Emotional resilience
- Family maintenance
Languages
English
Advanced
Timeline
Bachelor of Science - Nutrition and Health
Roehampton University
09.2022 - 08.2023
Secretary and Committee Member
Our Lady and St Peter Parish, Legion of Mary
09.2017 - Current
Community health worker
Care UK
06.2014 - 08.2017
Higher National Diploma - Health and Human Sciences
Ealing, Hammersmith & West London College
09.2012 - 06.2013
Veterinary assistant
Blue Cross Hospital South Wimbledon
05.2011 - 07.2017
Certificate of Higher Education - Development of Psychoanalytic Theory and Psychotherapy Foundation Course
Tavistock and Portman NHS Foundation Trust
09.2010 - 06.2012
NVQ Level 2 - Counselling Course
South Thames College
09.2009 - 06.2010
NVQ Level 2 - Community Development and Health Course
Wandsworth Primary Care Trust
01.2009 - 06.2009
Mental health advocate
Family Action Charity Organisation
02.2008 - 08.2011
NVQ Level 2 - International English Language Testing System IELTS
Southwark College
09.2002 - 05.2003
Interpreting and Advocacy work
The Refugee Centre
06.2002 - 12.2004
NVQ Level 2 - Introduction to Community Interpreting and Advocacy
Manor Garden Advocacy Project
09.2001 - 01.2002
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