Tristian Vernon-Harriott
Ramsey,Cambridgeshire
Summary
Attentive administrative team member organised in managing enquiries and documents. Prompt in handling communications and developing resolutions for diverse concerns. Thorough and detail-oriented in following procedures.
Overview
3
3
years of professional experience
Work history
Cinema attendant
Cineworld
Saint Neots, Cambridgeshire
2023.07 - 2024.04
- Identified and promptly reported security threats to appropriate personnel.
- Stayed knowledgeable about all ticket types, prices and discounts to accurately answer patron questions.
- Monitored crowd to proactively identify problems and keep groups under control.
- Assigned locker spaces and facility amenities to patrons.
- Maintained visitor and personnel compliance with rules and safety procedures, minimizing liability and injury risks.
- Supplied clients with information about current and future events at facility.
- Enforced venue performance rules regarding flash photography, recording and access to restricted areas.
- Aided disabled guests with seating needs and accommodations.
- Processed admission payments and issued tickets to guests.
- Followed safety procedures by maintaining clear aisles and reporting suspicious behaviour to security.
Waiter bartender
Turks Head Pub
Twickenham, Richmond upon Thames
2021.10 - 2022.01
- Greeted customers, presented menus and shared information about available special items.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Memorised orders in loud and busy environments to maintain speedy service at peak times.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Set up bar area and kept ingredients and utensils fully stocked to maintain optimal service level.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
Education
NVQ Level 2 - Business
Kingston College
Kingston upon Thames 09/2021 - 05/2022
Skills
- Hospitality service expertise
- Health codes compliance
- Venue patrolling
- Cash register operation
- Safety training
- Conflict resolution
- Cash handling
- Guest eviction
- Greeting and seating guests
- Customer relations
- Disability awareness
- Customer service
- Food and beverage service
- Security understanding
Timeline
Cinema attendant
Cineworld
2023.07 - 2024.04
Waiter bartender
Turks Head Pub
2021.10 - 2022.01
NVQ Level 2 - Business
Kingston College
09/2021 - 05/2022