Tristan Angell
Blaby,Leicester
Summary
Dedicated professional with a strong background in customer service, team supervision, and staff management. Demonstrates exceptional leadership skills and a positive attitude, ensuring efficient task prioritising and decision making. Adept at relationship-building and communication, with a child-friendly approach and a commitment to safety awareness. Proficient in first aid and CPR, with a focus on professional development and enhancing team performance. Career goal: to leverage extensive skills in a dynamic environment that values growth and excellence.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Cleaning manager
Joseph Morris Butchers
Leicester, England
08.2018 - 10.2021
- Took full charge of the cleaners and what tasks in what order needed to be completed.
- Mopped and swept hard flooring to maintain cleanliness.
- Delivered professional, friendly service across customer-facing tasks.
- Cleaned bathrooms and kitchens thoroughly for exceptional hygiene standards.
- Trained staff in proper cleaning, sanitisation and infection control.
- Trained staff to deliver high-quality cleaning services and boost customer satisfaction.
- Ensured cleanliness standards met with regular inspections of work areas.
Lifeguard
Wigston Pool & Fitness Centre
South Wigston, Leicestershire
12.2021 - 01.2024
- Observed swimmers attentively, quickly responding to risks and concerns.
- Worked flexible shifts including holidays and weekends providing continuous coverage.
- Handled challenging behaviour and misuse of pool facilities with clear, diplomatic communication.
- Provided first aid for minor injuries, ensuring quick recovery.
- Monitored customer activity to respond quickly to emergencies.
- Cleaned and disinfected pool equipment and accessories to minimise potential health risks.
- Built professional relationships with customers for feelings of safety and trust.
- Conducted regular pool inspections to ensure hygiene standards.
- Ensured safety of swimmers by diligent monitoring of pool activities.
- Trained regularly to maintain excellent fitness levels to meet physical job demands.
Team leader
Wigston Pool & Fitness Centre
South Wigston, Leicestershire
01.2024 - 02.2025
- Daily lifeguarding routines.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Coached team members through new or difficult workflows.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Ran the building from time to time making sure all operations were ran smoothly.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
Swim teacher
Wigston Pool & Fitness Centre
South Wigston, Leicestershire
10.2023 - 02.2025
- Delivered fun, practical swimming programmes to meet class objectives.
- Improved children's water confidence with fun and engaging activities.
- Maintained safe environment for all participants through constant vigilance during lessons.
- Monitored student progression with regular assessments, identifying areas needing attention.
- Managed class registration, ensuring smooth admission process for new learners.
- Fostered positive relationships with parents and guardians, encouraging regular attendance at lessons.
- Supported lifeguard duties when required maintaining optimum safety standards at the poolside.
Lifeguard
Active Leicester
Aylestone, Leicestershire
02.2025 - Current
- Observed swimmers attentively, quickly responding to risks and concerns.
- Worked flexible shifts including holidays and weekends providing continuous coverage.
- Handled challenging behaviour and misuse of pool facilities with clear, diplomatic communication.
- Provided first aid for minor injuries, ensuring quick recovery.
- Built professional relationships with customers for feelings of safety and trust.
- Trained regularly to maintain excellent fitness levels to meet physical job demands.
- Coordinated with other lifeguards for efficient work flow during peak hours.
- Opened or closed pool daily depending on schedule and hours.
- Enforced strict pool rules, reducing risk of accidents dramatically.
- Responded to safety concerns from members of public.
- Maintained safe, secure environments through careful risk assessments.
Education
Motor Vehicle Lv1 & 2 -
Leicester College
Leicester 09.2020 - 05.2022
Skills
- First aid and CPR
- Time efficiency
- Positive attitude
- Customer Service
- Professional Development
- Leadership skills
- Team supervision
- Staff management
- Decision making
- Task prioritising
- Relationship-building
- Communication
- Safety awareness
- Child-Friendly approach
Qualifications
- Lifeguarding Qualification.
- First Aid & Defib Qualification.
- Pool Plant Qualified.
- Swimming Teacher Level 1 & Level 2
- Motor Vehicle Level 1 & Level 2
Timeline
Lifeguard
Active Leicester
02.2025 - Current
Team leader
Wigston Pool & Fitness Centre
01.2024 - 02.2025
Swim teacher
Wigston Pool & Fitness Centre
10.2023 - 02.2025
Lifeguard
Wigston Pool & Fitness Centre
12.2021 - 01.2024
Motor Vehicle Lv1 & 2 -
Leicester College
09.2020 - 05.2022
Cleaning manager
Joseph Morris Butchers
08.2018 - 10.2021
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