Tracy Rutter
Stockton,Durham
Summary
I have worked within the private sector in custodial services since February 1997 with various partners. I have had various roles throughout my time within the business and have been relied upon to assist in other areas that GEOAmey cover to provide support, knowledge and expertise. This involved being requested to assist and manage a court that was struggling with multi hander cases by managing officer expectations, liaising with HMCTS/PECs/Prisoners and Officers.
Assisting with a rectification order that was imposed on the business to ensure this was reversed within 3 a 3 month timescale.
Recruited to work within a Depot away from my region that was not meeting current CDIs and reduce absence levels and non compliances.
I am very motivated within this business to reduce self inflicted corporate injuries, maintain open lines of communication on every level, engage officers to promote continuous improvement
Overview
35
35
years of professional experience
Work history
Compliance Manager
GEOAmey
Manchester
04.2025 - Current
- Monitored changes in relevant legislation, ensuring timely updates to company policies as needed.
- Improved company reputation with clear, concise communication about the business's compliance status.
- Prepared detailed reports on current compliance activities for review by senior management and board members.
- Collaborated with senior management to establish effective compliance policies and procedures.
- Facilitated legal investigations by gathering pertinent documents and providing necessary information promptly and accurately.
Vehicle Base Manager
GEOAmey
Durham, Spennymoor
09.2020 - 04.2025
- Managed 2 x line Managers along with 52 front line officers.
- Engaged with external stakeholders, leading the North East team through operation safeguard, changes in contract achieving CDIs and managing KPIs.
- Cultivated strong relationships with customers to reduce the impact of late deliveries.
- Optimised resource allocation to achieve service level agreement.
- Liaised with suppliers to ensure timely deliveries.
- Facilitated staff training, resulting in better customer service.
- Led performance reviews, identified areas for improvement.
- Delegated tasks efficiently to maximise productivity.
- Monitored health and safety measures for guaranteed compliance.
- Coordinated cross-departmental collaboration for improved workflow.
- Enforced safety regulations to reduce workplace accidents.
- Streamlined communication channels, enhanced internal information flow.
Court Custody Manager
GEOAmey
Middlesbrough, Durham
05.2006 - 09.2020
- Managed 2 x court locations with 28 front line officers within Middlesbrough, 1 being a Crown Court and 1 a Magistrates Court.
- Managed the safe secure detention of prisoners.
- Delivered an exceptional level of service to the customer achieving outstanding internal and external audits.
- Ensured consistent adherence to policies and procedures including regulations and legislation to ensure compliance.
- Managed health and safety for both sites including conducting risk assessments and ensuring all officers adhered to health and safety legislation.
Lance Corporal
HM Armed Forces
10.1990 - 11.1996
- Initially joined the Womens Royal Army Corps until it was disbanded in April 1992 then transferred across to the Royal Logistics Corps.
- Developed expertise and knowledge in logistics.
- Ensured health and safety laws were adhered to.
- Undertook regular fitness training, ensured readiness for active duty.
- Served in the United Nations for 12 months maintaining relationships with waring countries.
- Followed strict military regulations, upheld professionalism and integrity.
Education
Level 3 Management -
Corndel training
GCSEs x 6 -
Blakeston School
Skills
- Data Collection
- Operational Planning
- Team Supervision
- Reliable
- Confident
- Operational Knowledge
- Hours Management
- Health and Safety aware
- Compliance reporting
- Process improvements
- Risk Management
Timeline
Compliance Manager
GEOAmey
04.2025 - Current
Vehicle Base Manager
GEOAmey
09.2020 - 04.2025
Court Custody Manager
GEOAmey
05.2006 - 09.2020
Lance Corporal
HM Armed Forces
10.1990 - 11.1996
Level 3 Management -
Corndel training
GCSEs x 6 -
Blakeston School