Tracy Fernandes
Hounslow
Summary
Dynamic communicator with expertise in writing, verbal interaction, and team synergy, showcasing leadership and problem-solving prowess. Multilingual proficiency enhances organisational capabilities, ensuring exceptional customer service and adherence to food safety standards. Thrives under pressure, eager to advance career in challenging settings.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Meal Supervisor
May Personnel
Hounslow, Middlesex
01.2025 - 03.2025
- Optimised project timelines through effective resource organisation.
- Supervised pupils during lunch and playtimes to maintain safety standards.
- Managed behaviour and promptly addressed minor injuries or incidents.
- Performed administrative tasks to enhance operational efficiency.
Food Packer
GI GROUP
Southall, Ealing
09.2020 - 11.2020
- Inspected products before packing to guarantee delivery of high quality items.
- Packing multiple food items to meet company standards and specifications.
- Optimised resource allocation through effective stock management techniques.
Customer support executive
KFC
Hounslow, Middlesex
12.2019 - 01.2020
- Provided exceptional customer service at the till to elevate customer experience.
- Assisted with order processing and resolved customer enquiries promptly.
Production operator
Greencore Go
- Followed production schedule to achieve set time scales and quality standards.
Education
HSSC -
Dempe College
India05-2004
SSC -
Auxilium High School
India04-2002
Skills
- Writing and verbal communication
- Team collaboration
- Time management
- Leadership
- Eagerness to learn
- Multilingual proficiency
- Problem-solving
- Customer service
- Food safety knowledge
- Organisational skills
- Ability to work under pressure
Certification
- NCFE CACHE LEVEL 1 AWARD IN SAFEGUARDING IN A LEARNING ENVIRONMENT
- NCFE CACHE LEVEL 1 AWARD IN PREPARING TO WORK IN SCHOOLS
- NCFE CACHE LEVEL 1 CERTIFICATE IN WELL-BEING
- NCFE CACHE Level 2 Certificate in Understanding Behaviour that Challenges, 2022-06-01
- NCFE CACHE Level 2 Certificate in Understanding Safeguarding and Prevent, 2022-06-01
- NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace, 2022-06-01
- COMPUTER TYPING, STENODAC, 2015-01-01
- DIPLOMA IN OFFICE MANAGEMENT, DIGICOM, 2006-01-01
Languages
Hindi
Advanced
C1
Timeline
Meal Supervisor
May Personnel
01.2025 - 03.2025
Food Packer
GI GROUP
09.2020 - 11.2020
Customer support executive
KFC
12.2019 - 01.2020
Production operator
Greencore Go
HSSC -
Dempe College
SSC -
Auxilium High School