Tracy Fernandes
Hounslow,LONDON
Summary
Dynamic communicator with expertise in writing, verbal interaction, and team synergy, showcasing leadership and problem-solving prowess. Multilingual proficiency enhances organizational capabilities, ensuring exceptional customer service and adherence to food safety standards. Thrives under pressure, eager to advance career in challenging settings.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Meal Supervisor
May Personnel
Hounslow, Middlesex
2025.01 - 2025.03
- Organised team resources to optimise project timelines.
- Supervised pupils during lunch breaks and playtimes, ensuring safety and welfare.
- Managed behaviour and addressed minor injuries or incidents effectively.
- Performed administrative tasks to support operational efficiency.
Food Packer
GI GROUP
Southall, Ealing
2020.09 - 2020.11
- Inspected products before packing to guarantee delivery of high-quality items.
- Packaged multiple food items to meet company standards and specifications.
- Optimised resource allocation through effective stock management techniques.
Customer support executive
KFC
Hounslow, Middlesex
2019.12 - 2020.01
- Delivered excellent customer service at the till to enhance customer experience.
- Assisted with order processing and addressed customer inquiries efficiently.
Education
SSC - First Class
Auxilium High School
Inadia 2001.06 - 2002.04
HSSC - First Class
Dempe College
India 2002.06 - 2004.05
Bachelor of Arts - First Class
Dempe College
India 2004.06 - 2007.05
Skills
Writing and verbal communication
Team collaboration
Time management
Leadership
Eagerness to learn
Multilingual proficiency
Problem-solving
Customer service
Food safety knowledge
Organizational skills
Ability to work under pressure
Certification
- NCFE CACHE LEVEL 1 AWARD IN SAFEGUARDING IN A LEARNING ENVIROMENT
- NCFE CACHE LEVEL 1 AWARD IN PREPARING TO WORK IN SCHOOLS
- NCFE CACHE LEVEL 1 CERTIFICATE IN WELL-BEING
- COMPUTER TYPING, STENODAC, 2015
- DIPLOMA IN OFFICE MANAGEMENT, DIGICOM, 2006
Timeline
Meal Supervisor
May Personnel
2025.01 - 2025.03
Food Packer
GI GROUP
2020.09 - 2020.11
Customer support executive
KFC
2019.12 - 2020.01
Bachelor of Arts - First Class
Dempe College
2004.06 - 2007.05
HSSC - First Class
Dempe College
2002.06 - 2004.05
SSC - First Class
Auxilium High School
2001.06 - 2002.04