Tracy Fernandes
Hounslow,LONDON
Summary
Dynamic communicator with expertise in writing, verbal interaction, and team synergy, showcasing leadership and problem-solving prowess. Multilingual proficiency enhances organizational capabilities, ensuring exceptional customer service and adherence to food safety standards. Thrives under pressure, eager to advance career in challenging settings.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Meal Supervisor
May Personnel
Hounslow, Middlesex
01.2025 - 03.2025
- Organised team resources to optimise project timelines.
- Supervised pupils during lunch breaks and playtimes, ensuring safety and welfare.
- Managed behaviour and addressed minor injuries or incidents effectively.
- Performed administrative tasks to support operational efficiency.
Food Packer
GI GROUP
Southall, Ealing
09.2020 - 11.2020
- Inspected products before packing to guarantee delivery of high-quality items.
- Packaged multiple food items to meet company standards and specifications.
- Optimised resource allocation through effective stock management techniques.
Customer support executive
KFC
Hounslow, Middlesex
12.2019 - 01.2020
- Delivered excellent customer service at the till to enhance customer experience.
- Assisted with order processing and addressed customer inquiries efficiently.
Education
SSC - First Class
Auxilium High School
Inadia 06.2001 - 04.2002
HSSC - First Class
Dempe College
India 06.2002 - 05.2004
Bachelor of Arts - First Class
Dempe College
India 06.2004 - 05.2007
Skills
Writing and verbal communication
Team collaboration
Time management
Leadership
Eagerness to learn
Multilingual proficiency
Problem-solving
Customer service
Food safety knowledge
Organizational skills
Ability to work under pressure
Certification
- NCFE CACHE LEVEL 1 AWARD IN SAFEGUARDING IN A LEARNING ENVIROMENT
- NCFE CACHE LEVEL 1 AWARD IN PREPARING TO WORK IN SCHOOLS
- NCFE CACHE LEVEL 1 CERTIFICATE IN WELL-BEING
- COMPUTER TYPING, STENODAC, 2015
- DIPLOMA IN OFFICE MANAGEMENT, DIGICOM, 2006
Timeline
Meal Supervisor
May Personnel
01.2025 - 03.2025
Food Packer
GI GROUP
09.2020 - 11.2020
Customer support executive
KFC
12.2019 - 01.2020
Bachelor of Arts - First Class
Dempe College
06.2004 - 05.2007
HSSC - First Class
Dempe College
06.2002 - 05.2004
SSC - First Class
Auxilium High School
06.2001 - 04.2002
Similar Profiles
Thomas MarshallThomas Marshall
Personnel Management Specialist, PA at Personnel, Army Reserve PersonnelPersonnel Management Specialist, PA at Personnel, Army Reserve Personnel
George STUBBLEFIELDGeorge STUBBLEFIELD
Janitorial Worker at Personnel Source - Assignment at University of Oregon - Housing DepartmentJanitorial Worker at Personnel Source - Assignment at University of Oregon - Housing Department
Kaylee CarterKaylee Carter
Office Administrative Assistant at 1st Choice PersonnelOffice Administrative Assistant at 1st Choice Personnel
Maggie Ka Man ChanMaggie Ka Man Chan
Pastry Commis Chef at The DorchesterPastry Commis Chef at The Dorchester
Norbert TolnaiNorbert Tolnai
Security team leader at Rossi Security ServicesSecurity team leader at Rossi Security Services