TRACIE WAITES

• Facilitated efficient office operations by managing correspondence, filing systems and organisational procedures.
• Handled confidential documents securely maintaining privacy and trustworthiness within the firm.
• Managed complex travel arrangements to ensure seamless business trips for executives.
• Handled queries from clients professionally enhancing company's reputation.
• Ensured accuracy of financial records with meticulous bookkeeping tasks.
• Streamlined administrative processes to increase efficiency at work.
• Scheduled meetings, conferences and appointments.
• Kept files organised and up-to-date for accurate record-keeping purposes.
• Prepared professional business correspondence on behalf of senior staff and organisation.
• Created expense reports with matching receipts.

• Provided comprehensive business and personal support to Managing Director across four interrelated businesses.
• Key responsibilities included:
• Managing complex business and personal diary commitments
• Coordinating construction, refurbishment and property maintenance projects
• Overseeing administration of residential and investment property portfolio
• Liaising with contractors, suppliers, accountants, solicitors and insurers
• Maintaining expenditure tracking systems and supporting reporting processes
• Coordinating payroll administration and staff documentation
• Supporting preparation of tenders, contracts and regulatory documentation
• Managing subcontractor engagement and insurance renewals
• Organising domestic and international travel arrangements and itineraries
• Managing vehicles, memberships and operational renewals
• Coordinating meetings, events and stakeholder communications
• Handling confidential commercial and personal matters with discretion
• Role expanded significantly over time to include office management and project coordination responsibilities across multiple companies

Performed various temporary roles as Executive Assistant / PA in a wide range of sectors such as Banking, Finance, Legal, Stockbroking, IT, Telecoms, Recruitment, Retail and Utilities.

• Provided senior EA support across diverse corporate environments
• Managed diaries, reporting and correspondence for directors and senior teams
• Supported conference coordination within telecoms sector assignments

• Planned and executed extended multi-country expedition including logistics coordination, documentation management and route planning

I was initially employed as a PA to the Head of the Video Division (within the Palace Group Film Company) which entailed all the usual PA duties before being promoted to Production Co-ordinator where I was responsible for ensuring that correct editing procedures were followed, dealing with all documentation relating to certification, organising trailers and stock allocation for both promotional and retail purposes.

• Coordinated logistics across multiple film and video productions
• Liaised with publishers, press and PR teams around promotional activity
• Assisted with conference and launch coordination
• Supported research and correspondence workflows within media-facing environments
• Promoted internally from PA to Production Coordinator

• Supported production teams with scheduling and operational coordination on location

• Provided PA support to senior executives
• Promoted to support department director

• Managed director's diary, ensuring optimal time management.
• Answered incoming calls promptly, ensuring exceptional customer service.
• Coordinated office supplies inventory, preventing supply shortages.
• Managed expense claims, minimising financial discrepancies.
• Meetings scheduled efficiently, maximising Director's availability.
• Kept files organised and up-to-date for accurate record-keeping purposes.
• Photocopied and printed presentations and reports for meetings.
• Provided comprehensive PA support to Director, optimising productivity levels.