Overview
Work history
Education
Skills
Timeline
Generic

Tracey Owen

Wellingborough,Northamptonshire

Overview

45
45
years of professional experience
4
4
years of post-secondary education

Work history

Tenancy support worker

Northamptonshire Children Trust
various locations , Northamptonshire
2004.11 - 2025.12

Supported young people estranged from parents/guardians aged 16 to 18 in accessing essential services.

to be placed in suitable affordable accommodation . .

Income

Supporting young person to get a bank if required

Apply for the DWP benefits

Universal credit

Person independent payment

Disability allowance living allowance support transition to Personal independent if required

Budgeting

Assist with meal planning

cooking

self care

Safeguarding

If I observe or I am concerned about a Young persons safety and or well being I would notify my manger who would decide if a MASH referral should be submitted

If I feel that the young person was in

immediate risk of harm or danger I would call the appropriate emergence service .

I would then notify my manger or the duty manger

.referrals to other agency or services

Young person living with parent/ family members or other

Assisted families of young people in securing suitable, affordable accommodation and applying for welfare benefits, preventing eviction due to rent arrears and anti-social behaviour.

No fault eviction ..

Applying for social housing -

Applying to be rehoused due to over or under occupying .

Disability or other health issues that living in there current is unsuitable and not meeting there needs

Facilitated managed moves for young people and their families in social housing landlords

providing advocacy and support during challenging times.

Recording contacts onto core ( NYOS system)

Aim of contact

Method of contact

outcome achieved

record details of contact

if not achieved record why it was not achieved

Also recording contact -

including emails

telephone conversation from other professionals

involved with a young person /family -

Attending risk and venerable panels - professionals meeting /other agencies - local authority .

  • Provided support and advocacy when needed .
  • Provided transportation for young people for essential appointments .

Youth worker

Northamptonshire County Council
Various locations , Northamptonshire
1994.01 - 2004.10

Supported various youth initiatives, assisting in outreach efforts across Wellingborough.

Facilitated activities for young people at local youth clubs, promoting engagement and participation.

Organised weekly sessions for young mums, integrating their feedback to improve parenting skills and health awareness.

Coordinated group outings such as swimming to promote socialisation and community involvement.

  • Facilitated interactive activities and discussions to help young individuals build essential life skills.
  • Assessed youth program effectiveness, adapting strategies to maximise impact.
  • Role modelled positive behaviour and interpersonal skills.
  • Assisted with a variety of tasks to support youth initiatives.

Young Mum's support worker

service six
Wellingborough, Northamptonshire
1997.02 - 2002.01

Supported young mothers through 1 to 1 sessions.

Conducted pregnancy testing for clients.

Provided guidance and facilitated access to appropriate services.

Assisted in referrals from professionals for additional support.

Enhanced parenting skills for young mothers.

Stay at home Mother

1989.06 - 1994.06

Nursing assistant

National Health Service
Wellingborough , Northamptonshire
1983.01 - 1989.03

Working on a geriatric stroke victims rehabilitation ward

Assisting qualified nursing staff and other nursing assistant with patient care .

working as a team and individually

  • Developed strong rapport with patients through active listening and empathy, encouraging open communication.
  • Communicated effectively with patients and families for better understanding of treatments.
  • Assisted in transporting patients safely around the hospital for various appointments.
  • Enhanced patient recovery process by assisting with physiotherapy sessions.
  • Delivered compassionate emotional support to patients during difficult times.
  • Maintained clean and safe environment by following hygiene standards and protocols.
  • Provided high-quality patient care, resulting in increased comfort and satisfaction.
  • Engaged elderly dementia patients through cognitive stimulation activities promoting mental well-being.
  • Recorded vital signs and other metrics to inform care team of ongoing progress.
  • Performed daily clinical observations, recording medical data accurately and securely.
  • Recorded weight and height measurements, blood pressure and blood sugar levels.
  • Carried out safe, secure manual handling, promoting independence whilst assisting patients with mobility.
  • Cleaned, sterilised and stored clinical equipment appropriately.
  • Supported bed-ridden patients through regular repositioning and chair-based exercise, helping to prevent sores, joint degeneration and blood clotting.
  • Delivered practical and emotional support to patients and caregivers, enhancing quality care provisions.
  • Provided incontinence care and bed baths, maintaining patient dignity at all times.
  • Administered oral medication to incapacitated patients as outlined in care plans.
  • Input patient data onto clinical system, adhering to confidentiality laws.
  • Reported non-compliant behaviour to head nurses to maintain high-quality care.
  • Responded to patient call lights and supported continuum of care with appropriate interventions.
  • Participated in activities with patients to boost mood
  • Supported data security and patient privacy with adherence to confidentiality protocols.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Coordinated and ensured safe patient living environment and assisted with daily living activities.
  • Performed patient assessments, documented vital signs and reported changes to supervisors.
  • Engaged with patients using active listening and open-ended questioning to build meaningful relationships.
  • Complied with all specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Provided immediate assistance in emergency and routine paging situations to evaluate needs and pursue optimal care.

shoe operative

Allibones LTD
Rushden , Northamptonshire
1980.11 - 1983.07

Education

CSE - English - Biology -History- French - Typing -office practice

John Lee secondary school
Wellingborough, Northamptonshire
1976.09 - 1980.09

Skills

Extensive knowledge of DWP benefits

Disability benefits expertise

Housing legislation understanding

Local authority housing policy

Collaboration with professionals

Child in need meeting attendance

Child protection meeting attendance

Mandatory training compliance

Data protection awareness

Cyber security knowledge

Health and safety lone working

Fire safety protocols

Disability awareness training

Safeguarding

Health and safety compliance

Cultural awareness training

Conflict resolution skills

Self-management abilities

Resilience in challenging

Behaviour modification techniques

Activities of daily living support

Understanding professional boundaries

Dealing with vulnerable clients

Empathic with young people and family's

Client assessment skills

Risk assessment application

Able to work as part of a group or work alone

Have a good working rapport with clients and professionals and coworkers

Professional boundaries understanding

Timeline

Tenancy support worker

Northamptonshire Children Trust
2004.11 - 2025.12

Young Mum's support worker

service six
1997.02 - 2002.01

Youth worker

Northamptonshire County Council
1994.01 - 2004.10

Stay at home Mother

1989.06 - 1994.06

Nursing assistant

National Health Service
1983.01 - 1989.03

shoe operative

Allibones LTD
1980.11 - 1983.07

CSE - English - Biology -History- French - Typing -office practice

John Lee secondary school
1976.09 - 1980.09
Tracey Owen