- Spending time with Family
- Holidays
- walks
- Watching Football
Tracey McCarthy
Frimley,Category
Summary
Proactive Office Manager with strengths in team leadership and efficient office operations. Manages correspondence and schedules, ensuring streamlined communication and prompt responses. Delivers cost-effective procurement and maintains compliance with office policies to support organisational goals.
Overview
7
7
years of professional experience
Work History
Office Manager
Abacus Window Cleaning Ltd
Camberley, Surrey
09.2021 - Current
- Managed daily office operations, coordinated meetings, and scheduled appointments for seamless business functionality.
- Coordinated diaries, scheduled meetings, and arranged travel itineraries for senior management to optimise time management.
- Handled incoming calls and correspondence, providing timely responses to enquiries and bolstering company communication.
- Managed office correspondence, including emails, phone calls and mail, efficiently and promptly.
- Delegated office administration tasks for smooth front-of-house management.
- Maintained strict confidentiality and discretion when processing sensitive data and information.
- Handled confidential documents and correspondence with discretion, upholding the privacy and security of sensitive information.
- Coordinated maintenance of the office environment, ensuring a safe and pleasant workspace for all employees.
- Maintained excellent team relationships by proactively helping others with complex problem-solving tasks.
- Coordinated fast, accurate clerical work for forms, files and general data entry.
- Managed office supplies inventory, restocked items and negotiated with suppliers for cost-effective procurement.
- Oversaw effective file management to keep office records up-to-date.
- Interviewed and hired staff based on job and team fit.
- Processed invoices, prepared financial reports, and conducted bank reconciliations to support the finance department.
- Kept team in compliance with office policies, safety processes and industry requirements.
- Administered HR duties, including maintaining employee records, processing new hire paperwork, and overseeing payroll activities.
- Applied strong problem-solving skills to address and resolve office-related issues promptly, minimising disruption to business operations.
Travel Agent
Traveltime
Frimley, Surrey
03.2019 - Current
- Managed complete booking process from initial inquiry to final confirmation, including quoting packages, producing travel documents, checking guests in for flights and accommodations, and following up for client reviews post-travel.
- Focused on bespoke and tailor-made itineraries, ensuring alignment with clients' exact needs.
- Sales Executive in High Street Travel agents. Taking enquires face to face, over the phone & via email.
- Coordinated travel events with various tour operators to attract potential customers.
Education
GCSEs -
Robert Haining Secondary School
Mytchett, SRY01-1986
Skills
- Office management
- Office administration
- Schedule coordination
- Calendar management
- Meeting coordination
- Administration support
- Microsoft Office Suite
- Excel
- Financial reporting
- Accounts payable, receivable, general ledger accounting
- Human resources management
- Recruitment
- Staff leadership
- Staff development
- Team management
- Team building
- Customer relationship management
- Problem solving
- Written and verbal communication
- Professionalism
- Calendar management
- Accounts payable, receivable, general ledger accounting
Interests
Timeline
Office Manager
Abacus Window Cleaning Ltd
09.2021 - Current
Travel Agent
Traveltime
03.2019 - Current
GCSEs -
Robert Haining Secondary School