Toyin Tolase
Stirling,Stirling
Summary
An highly focused individual with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.
Overview
6
6
years of professional experience
14
14
years of post-secondary education
Work History
Financial Analyst
Marsh Fjc International Insurance Limited
Ibadan
11.2020 - 12.2023
- Detailed financial data in spreadsheets to identify trends and create revenue, profitability and expense forecasts.
- Improved forecasting accuracy with periodic analysis of historical data.
- Compared historical data and actual results to develop business investment strategy and drive growth.
- Reviewed expenditures against established budgets, reporting on variances and implementing controls to reduce overages.
- Delivered clear guidance and KPIs for financial planning processes to support consistent deliveries and offer sufficient information to explain drivers and trends.
- Updated and maintained financial models to foster ongoing accuracy.
- Delivered financial oversight and advice to corporate stakeholders, improving strategic planning.
Fiduciary Accountant
Marsh Fjc International Insurance Limited
Ibadan
05.2020 - 09.2020
- Responsible for settling insurance premiums to various insurance companies.
- Prepared and submitted reports to regulatory bodies with minimal supervision.
- Processed refunds and return premiums to clients.
- Ensured that all regulatory filings were done correctly and never miss the deadline.
Customer service executive
Ison Bpo
Ibadan
03.2019 - 02.2020
- Resolved complaints with proactive problem-solving and analysis.
- Built positive customer rapport through friendly, professional communication.
- Fielded incoming calls and messages from clients, addressing complaints to contact centre policies.
- Updated customers on special offers and promotions for increased revenue.
- Operated switchboard systems successfully to manage high call volumes.
- Logged customer communications for complete service records.
- Responded to customer queries and provided excellent customer service.
Retail sales executive
Allianz Nigeria
Ibadan
03.2018 - 03.2019
- Implemented effective marketing strategies to sell insurance products.
- Contacted potential customers, assess their needs, and offer suitable protection plan for them and their loved ones.
- Developed excellent communication skills and built strong relationships with customers to ensure they become recurring clients.
Education
Master of Science - Business and Management
University of Stirling
Stirling 01.2024 -
Diploma of Higher Education - Accounting
Institute of Chartered of Accountants of Nigeria
Nigeria 05.2017 - 11.2019
Bachelor of Science - Agricultural Administration
Federal University of Agriculture, Abeokuta
Nigeria 09.2010 - 11.2015
GCSEs -
Maverick College Ibadan
Nigeria 05.2002 - 07.2008
Skills
- Collecting data
- Bookkeeping
- Data entry
- Strong organisation
- Excellent attention to detail
- Customer-focused
- Team building
- Communication skills
- Problem-solving
- Knowledge of Oracle, Microsoft office suite
Affiliations
- Enjoy non-fiction novels.
References
References available upon request.
Timeline
Master of Science - Business and Management
University of Stirling
01.2024 -
Financial Analyst
Marsh Fjc International Insurance Limited
11.2020 - 12.2023
Fiduciary Accountant
Marsh Fjc International Insurance Limited
05.2020 - 09.2020
Customer service executive
Ison Bpo
03.2019 - 02.2020
Retail sales executive
Allianz Nigeria
03.2018 - 03.2019
Diploma of Higher Education - Accounting
Institute of Chartered of Accountants of Nigeria
05.2017 - 11.2019
Bachelor of Science - Agricultural Administration
Federal University of Agriculture, Abeokuta
09.2010 - 11.2015
GCSEs -
Maverick College Ibadan
05.2002 - 07.2008
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