Shanna Lyons
Newtownabbey,Antrim and Newtownabbey
Summary
Highly motivated and goal-driven individual, skilled in collecting, monitoring and studying data to analyse financial status and recommend business strategies. Experienced in qualitative and quantitative analysis and customer due diligence. Tech-savvy in use of spreadsheets, accounting and financial management software.
Experience of working with stakeholders and customers alike. A committed and detail-orientated individual with excellent management skills.
Overview
11
11
years of professional experience
17
17
years of post-secondary education
Work history
Financial analyst
Pricewaterhousecoopers
Belfast, Antrim and Newtownabbey
2019.12 - Current
- Provided administrative support to senior analysts and department professionals, improving efficiency and productivity.
- Identified and monitor for signs of fraud, while raising SARs if and when identified.
- Interacted with contractors, subcontractors and stakeholders by establishing and enforcing policies and procedures.
- Lead daily huddles and project meetings to aid less experienced analysts through updates in policy to ensure consistently high quality.
- Use a range of softwares and programmes to aid in the monitoring and completion of business profiles.
- Perform customer outreach via email and telephone to obtain mandatory documents and details for their business accounts. This is done with the highest level of customer service.
Sales assistant
Marks & Spencer
Newtownabbey
2013.05 - 2019.12
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
- Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.
Education
Bachelor of Science - Sports, Theory and Practice
2015.09 - 2019.06
A-Levels - French, Business Studies & Physical Education
2007.09 - 2014.06
GCSEs - Maths, English Language, English Literature, Physical Education, Biology, Spanish, French, Geography
2007.09 - 2014.06
Skills
- Research abilities
- Financial data analysis
- Strong organisation
- Developing solutions
- Strategic problem-solving
- High-value project management
- Financial reporting
- Financial and operational reporting
- Collecting data
- Financial trend analysis
- Excellent attention to detail
- Data entry
Languages
French
Intermediate
Timeline
Financial analyst - Pricewaterhousecoopers
2019.12 - Current
University of ulster, Jordanstown - Bachelor of Science, Sports, Theory and Practice
2015.09 - 2019.06
Sales assistant - Marks & Spencer
2013.05 - 2019.12
Dominican College - A-Levels, French, Business Studies & Physical Education
2007.09 - 2014.06
Dominican College - GCSEs, Maths, English Language, English Literature, Physical Education, Biology, Spanish, French, Geography
2007.09 - 2014.06