Tony Murray
Glasgow,Renfrewshire
Summary
Tenacious professional with background in management and accounting. Trained to cultivate relationships with customers to improve satisfaction levels. Organised and quick in processing applications and cash register operations. Takes on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality services and consistent results. Energetic employee who is well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
7
7
years of professional experience
11
11
years of post-secondary education
Work history
Night shift worker
Sainsburys
Glasgow, Glasgow City
10.2024 - Current
- Assisted colleagues with difficult tasks, improving team efficiency.
- Coordinated deliveries throughout the night shift ensuring seamless operation.
- Operated warehouse equipment safely and efficiently, avoiding any accidents or mishaps.
- Utilised efficient packing techniques, maximising storage space.
- Maintained a clean and safe working environment for optimal productivity.
- Ensured correct product placement, enhancing visual appeal of store.
- Managed warehouse storage for easy access during restocking process.
- Conducted regular checks on expiry dates of products, avoiding sale of outdated items.
- Complied with company policies regarding stock handling, maintaining high standards.
- Operated pallet jack and other equipment, ensuring safety regulations were met.
- Handled fragile items carefully during restock to prevent damage.
- Kept store tidy to maintain cleanliness and quality standards.
- Stocked and faced-up shelves to create eye-catching displays and present merchandise effectively.
- Rotated stock and checked sell by dates to minimise wastage.
- Moved cages onto shop floor with minimal disturbance to customers.
- Recycled boxes and packaging to support sustainability.
- Operated Powered Pallet Truck to safely manoeuvre stock.
- Stacked items neatly to create presentable shop displays.
- Unpacked and processed deliveries quickly to maximise available goods.
- Reached high shelves by using ladders safely in store rooms.
- Moved heavy stock using small forklifts.
Keyholder & Supervisor
ScotFresh / SPAR
Glasgow, Renfrewshire
01.2022 - 10.2024
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Handled cash and maintained accuracy when counting and distributing cash to required tills/register.
- Worked with and managed a team, using effective delegations to distribute work between each individual.
- High responsibility given to open and close the store
Retail assistant
Superdry
Glasgow, Glasgow City
10.2021 - 12.2021
- Delivered excellent customer service by answering queries and providing product information.
- Managed inventory for streamlined store operations.
- Ensured visual merchandising standards with regular display updates.
- Boosted sales through suggestive selling techniques.
- Handled transactions, maintaining accurate till records.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Participated in seasonal sale preparations by arranging promotional displays strategically.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
Chef
BucksBar
Glasgow, Glasgow City
05.2021 - 07.2021
- Adhered to strict hygiene standards, ensured a clean working environment.
- Demonstrated proficiency in various cooking techniques, improved dish presentation.
- Coordinated prep work, streamlined the cooking process.
- Maintained high safety standards during food preparation and serving procedures.
- Optimised workflow processes reduced time spent on administrative tasks.
- Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
- Cleaned and serviced kitchen appliances, maintaining good working order of grills, stoves and ovens.
- Built attractive displays of food items, enticing customers to make additional purchases.
- Forecasted demand and orders optimum level of supplies to prevent spoilage.
Gardener
Roberts Gardening
Glasgow, Renfrewshire
06.2020 - 09.2020
- Enhanced property appeal by maintaining and nurturing plant life.
- Planted seasonal flowers for a vibrant garden aesthetic.
- Boosted greenery health with the application of fertilisers and pesticides.
- Performed regular lawn mowing to maintain a neat appearance.
- Maintained clean paths and patios for an organised outdoor space.
- Maintained client gardens whilst they were away on holiday-peace of mind ensured upon their return.
Homer
Al's Homers
Glasgow , Renfrewshire
04.2020 - 04.2020
- Successfully delivered on tasks within tight deadlines.
- Enhanced project efficiency by streamlining workflow and improving communication amongst team members.
- Boosted client satisfaction with prompt resolution of complaints and concerns.
- Used effective scaffolding up to health and safety standard.
- Completed tiling projects by carefully measuring, cutting and installing ceramic and stone tiles.
- Achieved smooth finish by applying paint with roller and brush techniques.
- Ensured safety compliance by effectively using protective equipment during all stages of painting process.
- Mixed paint, achieved desired colour and consistency.
Road maintenance worker
Edinburgh road works
Edinburgh
02.2020 - 02.2020
- Handled the marking out of work areas using cones and barriers – maintained safety standards at all times.
- Maintained road surfaces by patching potholes and cracks to improve driving conditions.
- Ensured safety with proper use of traffic control devices during road work.
- Worked efficiently whilst repairing or replacing damaged signs for improved road safety.
- Operated various heavy machinery, achieving efficient completion of maintenance tasks.
Debt collector
Glenwood
Glasgow , Renfrewshire
06.2019 - 06.2019
- Improved customer relations by adhering to company policies and procedures.
- Negotiated payment arrangements for overdue debts.
- Ensured accurate record-keeping with meticulous documentation of all collection activity.
- Provided professional, courteous service to maintain positive business relationships.
- Managed a high volume workload within a deadline-driven environment.
- Collaborated with team members to meet monthly collection targets without fail.
- Followed company protocols to keep sensitive and financial information secure.
Education
Scottish Qualifications Certificate - Construction
Glasgow Clyde College
Glasgow 08.2021 - 08.2022
Scottish Qualifications Certificate - English
Lourdes Secondary School
Glasgow 08.2017 - 08.2018
Scottish Qualifications Certificate - Art and Design
Lourdes Secondary School
Glasgow 08.2017 - 08.2018
Scottish Qualifications Certificate - Numeracy
Lourdes Secondary School
Glasgow 03.2017 - 03.2018
Scottish Qualifications Certificate - Money Management
Lourdes Secondary School
Glasgow 03.2017 - 03.2018
Scottish Qualifications Certificate - The Principles of Money
Lourdes Secondary School
Glasgow 03.2017 - 03.2018
Scottish Qualifications Certificate - Maths
Lourdes Secondary School
Glasgow 08.2016 - 08.2017
Scottish Qualifications Certificate - Physical Education
Lourdes Secondary School
Glasgow 08.2016 - 08.2017
Scottish Qualifications Certificate - History
Lourdes Secondary School
Glasgow 08.2016 - 08.2017
Scottish Qualifications Certificate - Woodwork
Lourdes Secondary School
Glasgow 08.2016 - 08.2017
Scottish Qualifications Certificate - Photography
Lourdes Secondary School
Glasgow 05.2017 - 05.2018
Skills
- Cash handling
- Product knowledge
- Sales techniques
- Customer service excellence
- Store cleanliness maintenance
- Staff training and development
- Conflict resolution
- Night-Time adaptability
- Use of protective gear
- Night equipment operation
- Forklift operation
- Pallet jack operating
- Backstock handling
- Heavy lifting
- Retail operations understanding
- Workplace safety protocols
- Effective communication
- Cleaning
- Problem solving
- Stock replenishment
- Time management
- Team leadership
- Cooking
- Physical labor
- Positive attitude
- Flexibility and Adaptability
- Food preparation
- Special dietary cooking
- Customer relationship management
Affiliations
- Art
- Photography
- Fashion
- Gym
Timeline
Night shift worker
Sainsburys
10.2024 - Current
Keyholder & Supervisor
ScotFresh / SPAR
01.2022 - 10.2024
Retail assistant
Superdry
10.2021 - 12.2021
Scottish Qualifications Certificate - Construction
Glasgow Clyde College
08.2021 - 08.2022
Chef
BucksBar
05.2021 - 07.2021
Gardener
Roberts Gardening
06.2020 - 09.2020
Homer
Al's Homers
04.2020 - 04.2020
Road maintenance worker
Edinburgh road works
02.2020 - 02.2020
Debt collector
Glenwood
06.2019 - 06.2019
Scottish Qualifications Certificate - English
Lourdes Secondary School
08.2017 - 08.2018
Scottish Qualifications Certificate - Art and Design
Lourdes Secondary School
08.2017 - 08.2018
Scottish Qualifications Certificate - Photography
Lourdes Secondary School
05.2017 - 05.2018
Scottish Qualifications Certificate - Numeracy
Lourdes Secondary School
03.2017 - 03.2018
Scottish Qualifications Certificate - Money Management
Lourdes Secondary School
03.2017 - 03.2018
Scottish Qualifications Certificate - The Principles of Money
Lourdes Secondary School
03.2017 - 03.2018
Scottish Qualifications Certificate - Maths
Lourdes Secondary School
08.2016 - 08.2017
Scottish Qualifications Certificate - Physical Education
Lourdes Secondary School
08.2016 - 08.2017
Scottish Qualifications Certificate - History
Lourdes Secondary School
08.2016 - 08.2017
Scottish Qualifications Certificate - Woodwork
Lourdes Secondary School
08.2016 - 08.2017