Tommy Early
Lincoln,Lincolnshire
Summary
Results-driven Commercial Manager with over seven years' experience leading high-performing sales and account management teams within fast-paced commercial and SaaS environments.
Proven track record of driving customer retention, revenue growth and operational excellence through strategic leadership, data driven decision making and strong stakeholder engagement.
A proactive and commercially minded leader with a passion for developing people, fostering high performance cultures and delivering measurable business success.
Overview
5
5
years of post-secondary education
7
7
years of professional experience
Work history
SME Team Manager
Goodlord (formerly Vouch)
Sheffield, Yorkshire
2021.11 - Current
- Progressed from Account Manager to Account Management Team Lead to SME (small and medium enterprise) Team Manager.
- Managed a team of 8 Account Managers that were responsible for more than £4 million of annual revenue.
- Accountable for team commercial performance, achieving 130% ARR in the last financial year.
- Exceeded 100% of commercial targets as a team and as an individual every quarter across 5 years with the business.
- Executed team training and upskilling initiatives that contributed to sustained team success.
- Cultivated a positive team culture resulting in zero regrettable staff turnover and high team eNPS scores.
- Attended industry events to deepen knowledge of property sector trends, strengthen customer relationships and build commercial pipelines.
- SAAS Product.
Financial Administrator
One to One Support Services
Chesterfield, Derbyshire
2021.04 - 2021.11
- Coordinated payroll activities to ensure timely, accurate salary disbursement for employees.
- Collaborated with accounting department to facilitate internal audits, enhancing compliance.
- Assisted in the preparation of annual budgets to ensure fiscal responsibility alongside the CFO.
- Prepared monthly budget reports to support strategic planning and fiscal oversight.
Sales Manager
Specialised Canvas Services
Chesterfield, Derbyshire
2019.11 - 2021.04
- Led a sales team of 5 people, developing and executing commercial strategies to drive revenue growth and expand market share.
- Built and maintained strong relationships with key clients, identifying opportunities that increased customer value and secured repeat business.
- Identified and secured commercial partnerships with major government providers, including the Ministry of Defence and the NHS, expanding business opportunities.
- Analysed sales performance and pipeline data to identify trends, forecast revenue, and support strategic decision making.
- Streamlined sales processes and introduced improvements that increased operational efficiency and enhanced the customer experience.
- Increased year on year sales revenue by 60% during my tenure.
Education
Undergraduate Sport Studies Degree -
Liverpool Hope University
Liverpool 2010.01 - 2013.01
BTEC National Diploma in Sport and Exercise Science -
Chesterfield College
Chesterfield 2008.01 - 2010.01
GCSEs -
Meadows Community School
ChesterfieldSkills
- SAAS Product and Strategy
- Sales and Account Management
- Revenue Growth
- Customer Retention
- KPI and budget management
- CRM Proficient - Salesforce, Gainsight and Planhat
- Training and Mentoring
- Team Building
- Relationship Management
- Public Speaking
- Microsoft and Google proficiency
- Performance Management
References
References available upon request.
Timeline
SME Team Manager
Goodlord (formerly Vouch)
2021.11 - Current
Financial Administrator
One to One Support Services
2021.04 - 2021.11
Sales Manager
Specialised Canvas Services
2019.11 - 2021.04
Undergraduate Sport Studies Degree -
Liverpool Hope University
2010.01 - 2013.01
BTEC National Diploma in Sport and Exercise Science -
Chesterfield College
2008.01 - 2010.01
GCSEs -
Meadows Community School