- Strong Passion for football and Sport industry as a whole
TOM STEENBERGEN
London,Surrey
Summary
Supports HR activity by managing case updates, booking interviews, taking minutes, and recording absence, leave, and training information accurately. Maintains compliance by tracking fire risk assessments, health and safety checks, and training records across multiple service locations.
Overview
5
5
years of professional experience
Work History
Group HR Administrator
The EH Group
, Pembrokeshire
06.2026 - Current
- Supported HR team by managing flexible working requests and updating case tracking for improved response times.
- Screen group recruitment calls and book interview times and logistics.
- Took interview notes to support consistent candidate evaluation.
- Plan and deliver training for all staff using the training register.
- Coordinated training sessions, recorded attendance, and monitored online training compliance to ensure staff development.
- Record absence and annual leave updates using the case tracking process.
- Conducted health and safety checks across all service locations to ensure regulatory compliance and operational readiness.
- Maintain estates compliance by scheduling up-to-date fire risk assessments.
- Work with Microsoft SharePoint and Copilot to support daily operations.
Student
University of Lincoln
Lincoln, Lincolnshire
09.2023 - 05.2026
Customer Advisor
Boots
London, Sutton
11.2021 - 09.2023
- Gained extensive customer service experience at Boots over 1 year and 10 months, handling transactions on tills and assisting customers on the shop floor. Developed skills in navigating diverse customer scenarios while also managing online orders and organising stock in the warehouse.
- Acquired hospitality skills while working behind the bar at a local pub last summer, enhancing customer service abilities and enjoying direct interactions with patrons.
- I have spent the second semester of this year studying in Amsterdam, developing myself both personally and professionally through the challenge of a new environment, new language and culture whilst also being educated in the business school 'TIO Business School Amsterdam'. During this time, part of my studies was on the hospitality industry. This has been beneficial for me to develop my understanding further of the industry in which I have previously acquired experience in.
Education
Bachelor of Arts - Sports Business Management
University of Lincoln
Lincoln, LIN10-2026
A-LEVELS - PE, Photography and Psychology
Carshalton Boys Sports College
London01-2023
GCSE -
Carshalton Boys Sports College
London, ENG01-2021
Skills
- HR administration
- Recruitment coordination
- HR strategy
- Interview scheduling
- Interview and discussion
- Case tracking
- Document management
- Excel proficiency
- MS Office Suite
- Meeting documentation
- Customer service
- Problem-solving
- Communication skills
VOLUNTEER EXPERIENCE OR LEADERSHIP
I play team sports regularly, allowing me to develop various team building skills. I have also been awarded the bronze Duke of Edinburgh award; through this I developed valuable skills and the ability to work in a team environment under pressure.
Interests
Timeline
Group HR Administrator
The EH Group
06.2026 - Current
Student
University of Lincoln
09.2023 - 05.2026
Customer Advisor
Boots
11.2021 - 09.2023
Bachelor of Arts - Sports Business Management
University of Lincoln
A-LEVELS - PE, Photography and Psychology
Carshalton Boys Sports College
GCSE -
Carshalton Boys Sports College