TOM SAMSON
LONDON
Summary
Responsible Individual with positive, committed work ethic seeks position in caretaking and maintenance role. Takes direction well to achieve tasks to instruction. Plans and prioritizes workload to meet changing job demands.
Overview
9
9
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work history
PROPERTY ADMINISTRATOR
Rendall & Rittner – Royal Albert Wharf
12.2022 - 01.2026
- Assisted with daily lift operations, ensuring proper use and compliance with safety standards.
- Uploading Health and safety checks to Quooda company platform and routinely updating records.
- Conduct regular safety inspections and audits to ensure compliance with health and safety regulations.
- Coordinated with suppliers and logistics teams to ensure timely delivery and quality control.
- Lead risk assessments to identify and mitigate workplace hazards.
- Maintained lift records and updated procurement logs using Quooda software.
- Investigate accidents and incidents, prepare detailed reports, and recommend preventive measures.
- Ensure compliance with OSHA standards, ISO certifications, and local safety regulations.
- Ensured lifting equipment was inspected and maintained regularly.
Site administrator
Rendall & Rittner- Kidbrooke Village
11.2020 - 11.2022
- Managed correspondence with clients, suppliers and workers, promoting effective communication channels.
- Updated software programs regularly for better data management and tracking.
- Administered payroll activities for punctual employee payments.
- Liaised with contractors for timely completion of tasks.
- Managed office supplies, resulting in smooth administrative functions.
- Delivered accurate reports by maintaining meticulous records of site activities.
- Provided support to project managers, enhancing overall project execution.
- Coordinated maintenance schedules for optimal site productivity.
- Streamlined document control processes, increasing work efficiency.
- Handled customer complaints effectively which increased satisfaction levels.
Client service manager
Triteck Consulting
London
01.2021 - 12.2021
- Developed operational plans that resulted in streamlined processes.
- Coordinated team efforts to meet customer needs and expectations.
- Managed client relationships to ensure customer satisfaction and loyalty.
- Ensured compliance with company policies for the maintenance of professional standards.
- Liaised with internal teams, enhancing overall service provision.
- Conducted regular staff training sessions, improving team skills and knowledge.
- Oversaw budgeting process, ensuring prudent financial management.
- Responded proactively to client feedback for better service provision.
- Delivered tailored advice for optimised client experiences.
- Resolved complaints, resulting in improved client retention rates.
- Negotiated contracts with key clients to secure profitable business deals.
- Administered customer inquiries promptly, ensuring high levels of customer satisfaction.
Building supervisor
Berry Recruitment
London
01.2017 - 11.2020
- Fostered good relations with tenants, aiding in conflict resolution when required.
- Engaged in preventative maintenance tasks reducing potential repair costs in the future.
- Managed inventory of maintenance supplies to avoid shortage.
- Performed routine checks of fire extinguishers and alarms, ensuring readiness in case of fire emergencies.
- Delegated tasks to maintenance staff for efficient workflow.
- Facilitated waste management with a strong focus on recycling.
- Assessed property damage after incidents, facilitated swift repairs.
- Updated records of all activities accurately to ensure transparency and accountability in operations.
- Liaised with local authorities regarding regulatory compliance issues ensuring legal conformity at all times.
- Coordinated with contractors for necessary building repairs.
- Monitored CCTV systems for potential security breaches.
- Accomplished tenant satisfaction through prompt issue resolution.
Education
M.Sc. - International Business and Entrepreneurship
University of Essex
LondonBachelor of Science - Economics
Bells University of Technology
NigeriaGCSEs - undefined
Home Science Secondary School
NigeriaSkills
- Electrical systems knowledge
- Power tools proficient
- Pest control measures
- Lifts and escalators servicing
- Infrastructure improvement vision
- Sustainable building practices
- Property inspection techniques
- Compliance enforcement
- Security systems expertise
- Sustainability awareness
- Asset lifecycle understanding
Certification
- Level 2 Award Leasehold Management
- IOSH Managing Safely, London 2024
- COSHH, London 2022
- Fire Safety Certificate
- Manual Handling and Lift Safety Training
- HEALTH and Safety Awareness, 2024
- Building Safety Act, 2024
- Fire Door Inspection, 2024
- Risk Assessment training, 2024
- First Aid, 2024
- Fire Safety, 2024
References
Available upon Request
Accomplishments
- Reduced workplace accidents by 75% through proactive safety interventions.
- Successfully supported the planning and execution of multiple projects, helping deliver milestones on time and within budget.
- Developed and maintained project dashboards and reports, providing clear insights on timelines, costs, and resource utilization.
- Streamlined reporting and tracking processes, reducing manual work and saving significant administrative time.
- Supported risk and change management processes to minimize project disruptions.
Timeline
PROPERTY ADMINISTRATOR
Rendall & Rittner – Royal Albert Wharf
12.2022 - 01.2026
Client service manager
Triteck Consulting
01.2021 - 12.2021
Site administrator
Rendall & Rittner- Kidbrooke Village
11.2020 - 11.2022
Building supervisor
Berry Recruitment
01.2017 - 11.2020
Bachelor of Science - Economics
Bells University of Technology
GCSEs - undefined
Home Science Secondary School
M.Sc. - International Business and Entrepreneurship
University of Essex