Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
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Tom Mitchell

Barton Seagrave,Northamptonshire

Summary

Accomplished engineer with a proven track record at MAC Systems LTD and Reliance High Tech, specializing in enhancing security through innovative CCTV, access control and automation solutions. Excelled in team collaboration and interpersonal communication, significantly reducing theft by strengthening security measures. Skilled in CCTV maintenance and upgrades, demonstrating a keen ability to learn and apply new technologies for improved safety and efficiency. Accomplished electrical professional offering extensive experience within gate, barrier and door automation. Skilled in parts and equipment assembly, installation and maintenance. Applies accuracy and attention to detail across technical tasks for safe, quality results.

Overview

7
7
years of professional experience
9
9
years of post-secondary education
1
1
Certification

Work history

Service engineer

Reliance High Tech
Bracknell, Bracknell Forest
01.2025 - Current
  • Executed maintenance tasks punctually to uphold operational efficiency.
  • Conducted personal stock takes and performed fault finding to ensure accuracy.
  • Travelled extensively across UK to fulfill client requirements.
  • Carried out system upgrades and modifications, adhering to updated compliance standards.
  • Managed field-based operations across multiple sites to optimise service delivery.
  • Tailored unique solutions for clients' specific needs enhancing customer satisfaction.
  • Offered prompt on-site service response to emergency breakdowns ensuring minimal disruption.
  • Worked closely with high voltage power applications and observed all company and federal safety measures and regulations.

Engineer

MAC systems LTD
Wellingborough, Northamptonshire
08.2018 - Current
  • Resolved complex issues, applying troubleshooting and critical thinking to address numerous technical solutions.
  • Oversaw installation, testing and commissioning of engineering systems to meet performance and safety requirements.
  • Enforced compliance with all health and safety measures, reducing worksite risks.
  • Analysed engineering project feasibility to support management decision-making.
  • Enhanced loss prevention by strengthening premises security and access control, resulting in significant theft reductions.
  • Enforced safety protocols through increased video surveillance and effective access control.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Improved efficiency and productivity by acquiring new skills.
  • Managed DNS servers and administered IP addresses.
  • Installed and monitored range of CCTV equipment, including wireless cameras, amplifiers and cables.
  • Improved effectiveness of CCTV equipment, determining placement to guarantee optimal coverage throughout building.
  • Excavation and installation of cable containment.
  • Duct work and cable trucking.
  • Demonstrated excellent workmanship throughout construction process, from building groundworks to internal finishings.

Education

Level 2 award in Pool Lifeguarding - Splash leisure centre

Royal life saving society
Rushden, Northamptonshire
08.2015 - 08.2017

GCSEs - Secondary School

Huxlow Science College
Wellingborough
09.2010 - 06.2015

A-Levels - Sport & Physical Activity Development

Tresham College
Kettering
09.2015 - 06.2017

Skills

  • Team player
  • Goal setting
  • Equipment management
  • Clear communication
  • Safety awareness
  • Performance improvements
  • Leadership skills
  • Stock management
  • Outstanding customer service
  • Calm under pressure
  • Problem-solving
  • Team building
  • Willingness to learn
  • High/low voltage experience
  • DVR/NVR systems knowledge
  • IP cameras
  • Cable termination
  • Cabling and wiring
  • Installation of gate automation manufacturers: BFT, CAME, DEA FAA
  • Installation of Access control manufacturers: Paxton, CDVI, integra 32, TDSI, Rosslaire/ AxTrax, Xplan
  • Installation and maintenance CCTV and Intercom manufacturers: Hikvision, Dalua, Akuvox, Videx
  • Installation and maintenance of Record and Label door automation
  • High voltage safety training
  • EUSR water training
  • First Aid training

Affiliations

  • Football and any other team sports Socialising with friends and family Exploring new places/environments
  • Music events / concerts
  • Swimming
  • Personal fitness for example gym and running

Certification

I have completed a variety of gate safety courses, including BFT, FAAC, CAME, and DEA. Additionally, I have expanded my knowledge of access control systems through courses on Paxton Net2 and Net10 as well as CDVI and Xplan. I possess a driving license and an IPAF license. Lifeguard qualification as well as a First Aid qualification


Timeline

Service engineer

Reliance High Tech
01.2025 - Current

Engineer

MAC systems LTD
08.2018 - Current

A-Levels - Sport & Physical Activity Development

Tresham College
09.2015 - 06.2017

Level 2 award in Pool Lifeguarding - Splash leisure centre

Royal life saving society
08.2015 - 08.2017

GCSEs - Secondary School

Huxlow Science College
09.2010 - 06.2015

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Tom Mitchell