TOLULOPE AKANDE
Middlesbrough,North Yorkshire
Summary
Dedicated professional with expertise in CCTV monitoring, building surveillance, and incident reporting. Demonstrates strong skills in customer support, conflict resolution, and health & safety compliance. Proficient in access control, emergency response, and cleaning procedures. Experienced in stock control, inventory management, and time management. Adept at multitasking under pressure with a keen attention to detail. Possesses advanced knowledge of SCADA systems, circuit theory, digital electronics, and automation systems. Trained in AutoCAD and Proteus Software with a commitment to electrical safety standards adherence. Career goal: to leverage technical skills and problem-solving abilities in a challenging role within the security or engineering sectors.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Cleaner
Home Group
Middlesbrough, North Yorkshire
2025.05 - 2026.02
- Performed daily cleaning of communal areas, offices, laundry rooms, lounges, and kitchens using proper equipment and chemicals in line with health and safety guidance.
- Collected and disposed of waste safely and efficiently.
- Supported smooth working operations by maintaining a tidy and hygienic environment for customers and staff.
- Monitored cleaning supplies and report faults and equipment issues to management.
- Prepared guestrooms for new customers, ensuring rooms are clean, presentable, and ready for use.
Housing Concierge (Dual Role)
Home Group
Middlesbrough, North Yorkshire
2025.05 - 2026.02
- Monitored building activities using CCTV and conducted regular checks to maintain a safe and secure environment.
- Kept detailed records of incidents, activities, and customer interactions during shifts.
- Ensured all fire exits and access doors are secure and functioning properly.
- Provided first-line support to customers, including vulnerable individuals, in line with safeguarding and organizational policies.
- Maintained a clean, safe, and welcoming environment across communal areas.
Electrical and Automation Intern
Nigerian Bottling Company
Nigeria
2023.12 - 2024.10
- Supported daily operations by assisting technicians in maintenance and repair tasks.
- Conducted preventive inspections and troubleshooting to optimize equipment performance.
- Maintained organized workspaces, ensuring cleanliness and efficiency.
- Collaborated with teams on maintenance activities, demonstrating strong teamwork skills.
- Assisted in stock control processes for production equipment.
- Reported issues promptly to ensure uninterrupted operations.
Education
Master of Science - Sustainable Energy and Clean Technology
Teesside University
Middlesbrough 2025.01 -
Bachelor of Science - Electrical and Electronics Engineering
Covenant University
Nigeria 2018.08 - 2023.08
Skills
- CCTV monitoring & building surveillance
- Incident reporting & logbook documentation
- Customer support & conflict resolution
- Health & safety compliance
- Access control & emergency response
- Cleaning procedures & equipment handling
- Stock control & inventory management
- Time management
- Multitasking under pressure
- Problem solving
- Team collaboration
- Working with minimal supervision
- Attention to detail
- Customer service
- Experience with SCADA systems
- Advanced circuit theory knowledge
- Digital electronics mastery
- Electrical safety standards adherence
- Automation systems knowledge
- Trained in AutoCAD
- Knowledge of Proteus Software
Certification
Health & Safety
- AOSH Health & Safety Level 1
- AOSH Health & Safety Level 2
- AOSH Health & Safety Level 3
- Health and Safety Essentials (Home Group)
- Level 2 Food Safety & Hygiene
Safeguarding & Customer Support
- Level 2 Safeguarding Adults
- Level 2 Safeguarding Children
- Domestic Abuse Awareness
- Mental Health Awareness
- Learning Disability & Autism
- Anti-Social Behaviour & Action Planning
- Introduction to the Housing Ombudsman
Diversity & Workplace Conduct
- Equality, Diversity & Inclusion
- Understanding Race Bias
- Unconscious Bias
- Sexual Harassment Awareness
Technical Training
- Become a Data Analyst (Python, Excel, SQL, Power BI)—Udemy
Volunteering Experience
Marie Curie - Middlesbrough, North Yorkshire 2025-06 - Current
- Welcomed and assisted customers on the shop floor, providing excellent service.
- Operated tills and handled retail transactions.
- Sorted through donations to find quality items for the shop.
- Prepared stock for sale by checking, hanging, sizing, and displaying items on the shop floor.
- Helped to maintain a clean and tidy shop environment.
References
References available upon request.
Timeline
Cleaner
Home Group
2025.05 - 2026.02
Housing Concierge (Dual Role)
Home Group
2025.05 - 2026.02
Master of Science - Sustainable Energy and Clean Technology
Teesside University
2025.01 -
Electrical and Automation Intern
Nigerian Bottling Company
2023.12 - 2024.10
Bachelor of Science - Electrical and Electronics Engineering
Covenant University
2018.08 - 2023.08