Todd Coyne

Key Account Manager (9 Years / Current Role)

• Manage and develop the second-largest account portfolio in the group, overseeing £25 million revenue and driving long-term commercial growth across major OEMs.
• Lead end-to-end customer management, acting as the primary interface between customers and internal teams across engineering, quality, production, machining, logistics, and finance.
• Secure and deliver strategic, technically complex NPI programmes, coordinating APQP/PPAP activities and cross-functional execution to meet key milestones.
• Drive account growth and profitability, increasing share of wallet through strategic planning, pipeline management, and customer-aligned value creation.
• Introduce and expand new accounts in targeted sectors, strengthening the company’s presence in commercial vehicle, off-highway, industrial, and specialist markets.
• Lead commercial negotiations, achieving justified price increases, securing raw material indexation, and establishing commercially robust agreements that protect margin.
• Translate complex engineering requirements into clear commercial proposals, influencing customer specifications and supporting successful programme nominations.
• Build and maintain strategic, high-trust relationships with senior customer stakeholders, overseeing escalations and ensuring effective communication at all levels.
• Travel regularly to customer sites across Europe and the USA, representing the business professionally and strengthening international customer partnerships.
• Recognised as a future senior leader, consistently demonstrating technical credibility, commercial acumen, and strong influencing skills.

Simulation & CAD Engineer (3 years)

• Selected as high-potential talent and ringfenced for future leadership progression, promoted into engineering after two years in the business.
• Served as the sole expert and primary user of the company’s casting simulation and virtual manufacturing software, leading its implementation and development across the group.
• Embedded simulation capability into the New Product Introduction (NPI) process, improving gating/risering accuracy, manufacturability, yield, and first-time quality.
• Supported process improvement initiatives through metallurgical analysis, casting optimisation, and data-driven problem solving, reducing scrap and enhancing repeatability.
• Collaborated with tooling, engineering, production, quality, and commercial teams to ensure accurate translation of customer designs into robust manufacturing processes.

Foundry Clerk - 2 years

• Responsible for data entry and analysis supporting key foundry processes, including melt performance, molding KPIs, scrap reporting, and production metrics used by operational management.
• Supported the wages department, streamlining wage-processing workflows to improve accuracy, reduce manual errors, and increase administrative efficiency.
• Built a strong foundational understanding of foundry operations, quality requirements, workforce structures, production flow, and operational KPIs, forming the base for later engineering and commercial advancement.