TOCHUKWU CHIBUZOR NWOFOR
Erdington,Birmingham
Summary
Results-driven professional with extensive expertise in business development and facilities management, specialising in hard FM. Proven ability to lead cross-functional teams, optimise client relationships, and drive project success. Adept at leveraging market insights to enhance operational performance and foster long-term partnerships.
Overview
17
17
years of professional experience
6041
6041
years of post-secondary education
1
1
Certification
Work history
Strategy Business Director
Lighthouse International Services Limited
Birmingham
08.2023 - 11.2025
- Oversaw strategic over 50 projects from start to finish, collaborating with various departments to align with company growth.
- Conducted thorough market analyses to identify opportunities for expanding customer pipeline.
- Cultivated relationships with over 350 clients by applying market insights to enhance service delivery and operational efficiency.
Scrum Master / Agile Delivery Manager
BT
Birmingham, Birmingham
06.2021 - 01.2023
- Developed and implemented growth-oriented strategies liaising with senior leadership to optimize policies and partnerships.
- Facilitated agile ceremonies for multiple teams, coaching stakeholders on requirements gathering to increase client satisfaction and project delivery efficiency on over 15 projects.
- Monitored risk and project progress, ensuring accountability and clear communication with senior management.
Head of Business Development
ROA Solutions Communication
Lagos, Nigeria
01.2009 - 01.2017
- Delivered brand management and marketing consulting for 150 small businesses, consistently growing sales pipelines and improving client retention.
- Led targeted marketing campaigns and networking initiatives to generate new business opportunities for 100 businesses.
Business Developer
NGTel Limited
Lagos, Nigeria
01.2010 - 12.2016
- Developed and deployed Integrated FM-style IT solutions including VSAT broadband and web applications, managing client engagements and service delivery.
- Cultivated new business through active lead generation, networking, and consultative selling approaches, securing partnerships with 20 key institutions.
- Managed contract compliance and ensured timely project milestones, supporting long-term client trust for over 450 clients.
Education
MBA - Masters in Business Administration
University of Birmingham
BirminghamB.Sc. - Applied Microbiology and Brewing
Enugu State University of Science And Technology
Enugu, Nigeria10.2006
Diploma of Higher Education - Personal Mastery
Applied Scholastics International Nigeria
Aba, Nigeria08.2009
Skills
- Business Development & Sales Strategy
- Facilities Management (Hard FM focus)
- Client Relationship Management & Networking
- Contract Compliance & Project Management
- Solution Selling & Consultative Sales
- Market Analysis & Competitive Intelligence
- Team Leadership & Cross-functional Collaboration
- Excellent Verbal & Written Communication
- Negotiation & Influencing Skills
- CRM & Pipeline Management
- Stakeholder engagement, Risk management, Team coaching
Certification
- Consulting Fellow, Tony Elumelu Foundation
- Fellow, National Institute for Strategic Management
- Fellow, The Next Titan Entrepreneurs Show Forum
References
Available upon request
Interests
Baking, Networking, Entrepreneurship, Public Speaking, Playing Harmonica
Volunteer Experience
Witton Lodge Community Association, Compliance Officer (Volunteer), 2018-01, 2020-08, Ensured adherence to contract terms and submission schedules, maintaining communication with stakeholders to resolve queries., Oversaw project deliverables to guarantee successful contract execution on time and budget.
Leadership Experience
- Director and Team Lead, Execution of Streetwize Entrepreneurial TV Reality Show, 2021.
- Team Lead Streetwize Entrepreneurial TV Reality Show Planning Committee, 2018.
- Experience Delivery Team Head, International Partners and Pastors Conference Exhibition, 2014.
- Team Lead, Next Titan Entrepreneurial Tv Reality Show, 2012.
- President, Federation of Colleges Ex-Students' Christian Association, 2004-2006.
Timeline
Strategy Business Director
Lighthouse International Services Limited
08.2023 - 11.2025
Scrum Master / Agile Delivery Manager
BT
06.2021 - 01.2023
Business Developer
NGTel Limited
01.2010 - 12.2016
Head of Business Development
ROA Solutions Communication
01.2009 - 01.2017
MBA - Masters in Business Administration
University of Birmingham
B.Sc. - Applied Microbiology and Brewing
Enugu State University of Science And Technology
Diploma of Higher Education - Personal Mastery
Applied Scholastics International Nigeria