Toby Day
Great Haywood
Summary
Strategic HR professional experienced in supporting the full employee lifecycle, payroll operations, and workforce data management within complex, fast-paced organisations. A trusted advisor to senior leadership, providing pragmatic HR guidance, managing sensitive employee relations matters, and partnering with teams to build positive, high-performing cultures. Passionate about enabling talented people to thrive by improving processes, leveraging data-driven insights, and supporting collaborative, creative environments.
Overview
14
14
years of professional experience
2015
2015
years of post-secondary education
Work history
HR Support Officer
Invictus Education Trust
Kinver, Staffordshire
2025.02 - Current
- Act as the primary HR contact for schools across the Trust, providing expert guidance and resolution for a wide range of HR queries from staff and leadership teams.
- Manage the full employee lifecycle from recruitment and onboarding through to contract changes and offboarding, ensuring compliance with Trust policies and employment legislation.
- Administer and process payroll, including complex salary calculations, adjustments, and contractual variations, ensuring accuracy and adherence to payroll deadlines.
- Manage, maintain, and analyse large and complex HR datasets to produce accurate reports that support strategic decision-making across the Trust.
- Lead and contribute to data-driven projects aimed at improving pupil attainment and organisational effectiveness, identifying opportunities for process improvement.
- Provide HR support on employee relations casework, including disciplinary investigations, grievances, absence management, probation reviews, and safeguarding-related matters.
- Maintain strong professional relationships with internal stakeholders, working closely with Headteachers, senior leadership teams, Directors, and Executive Board members.
- Ensure HR processes, documentation, and reporting systems are efficient, compliant, and continuously improved to support operational excellence across the Trust.
- Deliver confidential, professional, and solution-focused HR support, balancing organisational priorities with employee wellbeing and safeguarding responsibilities.
HR ADMINISTRATOR
FAIRFIELD SCHOOL OF BUSINESS
Birmingham
2024.09 - 2026.03
- Sole HR presence on site at the Digbeth campus
- Responsible for the entire employee lifecycle, from onboarding and induction, payroll processing, maintaining employee records and offboarding
- Maintained complex data sets across multiple campuses, utilising advanced MS Office techniques including pivot tables and mail merging.
- Headed up investigations, meetings and disciplinary reviews where required, combining compassion and professionalism with a strong knowledge of what is required of the business in these areas.
- Worked collaboratively with internal stakeholders from all levels and departments, working particularly closely with the Associate Dean for Digbeth campus to ensure transparency and inter-departmental collaboration.
- Responsible for processing payroll for Digbeth campus, ensuring data is gathered, processed and used to generate accurate payroll reports.
- Worked alongside external consultants to ensure that ER cases are met with robust and legally compliant action whenever required, all while minimising risk to the company.
HR ADMINISTRATOR
BIRMINGHAM CITY FOOTBALL CLUB
Birmingham
2024.02 - 2024.08
- Established and followed a multi-step onboarding process to create an excellent employee experience for new starters.
- Responsible for the administration of contractual changes; drafted contract amendments to reflect change in contractual terms and logged these changes with payroll and other relevant departments.
- Responsible for processing leavers; drafting resignation acceptance letters, logging changes with payroll and updating HR software to ensure employee data was accurate and up to date.
- Collated and managed the tracking of employee data across multiple systems.
- Supported the team in creating and proofreading key documents including contracts of employment, employee handbooks and employee communications.
- Responsible for the management and utilisation of large data sets to manage the employee life-cycle from start to finish.
- Worked in a changeable and fast paced environment, adjusting and re-prioritising tasks whilst working reactively to address the requirements of the Academy, the Women's First Team and Men's First Team.
- Built strong relationships with key stakeholders throughout all areas of the business.
HR ADMINISTRATOR
CREAM HR
Lichfield
2022.06 - 2023.12
- Led initial stages of the recruitment process, including cv screening, telephone interviews and proactive headhunting.
- Designed and created engaging and relevant social media content, increasing company LinkedIn presence threefold.
- Provided general HR guidance to clients on areas including recruitment, OD&D and compliance.
- Wrote and published multiple blogs and articles on HR related topics including mental health in the workplace and gender equality.
- Edited and published the company's monthly podcast, as well as appearing as a guest to discuss the challenges faced by Trans people in the workplace.
PRODUCTION OPERATIVE
JAGUAR LAND ROVER
Birmingham
2012.04 - 2022.06
- Assembled electrical, mechanical and trim parts to deadline as part of a fast-paced production line.
- Maintained exceptional set-up times, line speeds, and scrap efficiency, consistently exceeding FTT (First Time Through) targets.
- Performed comprehensive water leak checks, repairs and reports; Assessed dimensions, quality and adherence to product specifications.
- Assisted area leaders in gathering, interpreting and distributing key data on failure modes.
Education
Higher National Diploma - Professional Music Practice
Birmingham City University
BirminghamProfessional Music Practice - undefined
South Birmingham College
Birmingham 2006.09 - 2007.07
11 GCSE's - undefined
Langley Secondary School
Solihull 1999.09 - 2004.07
Skills
- Employee Lifecycle Management
- Employee Relations & Casework (Disciplinary, Grievance, Absence & Probation)
- HR Policy & Employment Law Compliance
- Payroll Administration & Complex Salary Calculations
- HR Data Analysis, Reporting & Workforce Insights
- Advanced Microsoft Excel (data analysis, complex formulas, reporting)
- Microsoft Office Suite Proficiency (Excel, Word, PowerPoint, Outlook)
- HR Systems & Workforce Data Management
- Process Improvement & Operational Efficiency
- Stakeholder Relationship Management
- Cross-Functional Collaboration
- Strategic Problem Solving
- Conflict Resolution & Mediation
- Organisation & Prioritisation in Fast-Paced Environments
- Professional Communication & Influencing Skills
- Data-driven Decision Making
Affiliations
- Music – Playing guitar and piano and enjoy writing original music.
- Gaming – Passionate about video games and interactive storytelling.
- Photography & Outdoors – Enjoy outdoor exploration and landscape photography.
- Reading – Keen reader with a broad interest in books and new ideas.
- Family – Enjoy spending quality time with my family and children.
Timeline
HR Support Officer
Invictus Education Trust
2025.02 - Current
HR ADMINISTRATOR
FAIRFIELD SCHOOL OF BUSINESS
2024.09 - 2026.03
HR ADMINISTRATOR
BIRMINGHAM CITY FOOTBALL CLUB
2024.02 - 2024.08
HR ADMINISTRATOR
CREAM HR
2022.06 - 2023.12
PRODUCTION OPERATIVE
JAGUAR LAND ROVER
2012.04 - 2022.06
Professional Music Practice - undefined
South Birmingham College
2006.09 - 2007.07
11 GCSE's - undefined
Langley Secondary School
1999.09 - 2004.07
Higher National Diploma - Professional Music Practice
Birmingham City University