Bethel Demeke
London,UK
Summary
HR and Recruitment professional with over three years' experience delivering end-to-end recruitment, onboarding, training and HR support within a fast-paced international organisation. Experienced in managing the employee lifecycle, supporting payroll administration and improving recruitment and training processes to enhance efficiency and consistency. A proactive and organised individual, recognised for building strong relationships with candidates, employees and stakeholders while maintaining high standards of accuracy, GDPR compliance and professionalism.
Overview
10
10
years of professional experience
Work history
HR & Recruitment Officer
RONIN International
London
2023.03 - Current
- Manage payroll processing for UK and German teams; approving timesheets and chasing relevant team members prior to payroll processing to ensure employees are paid accurately and on time. Dealing with payroll queries from employees, management, and external payroll providers
- Manage onboarding and offboarding processes, from conducting right-to-work checks and preparing contracts, to issuing P45s, processing terminations and providing employment documents such as reference requests.
- Provide first-line support for routine HR queries, acting as a key liaison between employees and management, handling and escalating complaints and grievances as needed.
- Ensure confidential and organised maintenance of personnel files, including contracts, CVs, identity documentation and proof of right to work
- Coordinate end-to-end recruitment across multiple sites, ensuring consistency and operational efficiency
- Develop, deliver, and oversee structured training programmes for new starters, covering internal theory, systems training, and GDPR compliance
- Liaise with finance department and external agencies, approving invoices, creating purchase orders, and issuing credit notes, ensuring timely processing
- Generate basic finance reports and providing data on a monthly basis
HR & Recruitment Assistant
RONIN International
London
2022.03 - 2023.03
- Managed end-to-end recruitment activities across multilingual vacancies within a fast-paced international organisation
- Led candidate sourcing by advertising vacancies on platforms including Indeed and LinkedIn, while partnering with Totaljobs to expand outreach for niche language roles
- Screened, assessed and shortlisted applications, conducting competency-based interviews to identify suitable candidates.
- Maintained accurate, GDPR-compliant recruitment records within the internal Applicant Tracking System (ATS)
- Enhanced recruitment efficiency by implementing improved filing systems, streamlining application tracking processes and introducing a structured assessment framework for evaluating candidates and trainees
- Delivered engaging training programmes for new starters, introducing them to their roles, company processes and systems while continuously assessing performance, understanding and suitability throughout the training period
- Collaborated with management to refine and streamline training programmes, using trainee feedback and assessment outcomes to improve content, structure and delivery
Research Assistant
CIF Research
London
2020.11 - 2022.03
- Conducted structured B2B telephone interviews with senior decision-makers across UK, US and Australian markets
- Recruited senior business leaders, including CEOs, CFOs and other C-suite executives, for qualitative research studies by conducting detailed screening interviews to assess eligibility against project-specific criteria.
- Applied strict research methodologies and data protection standards to ensure accurate, reliable and unbiased data collection
- Accurately recorded quantitative and qualitative feedback and research findings in line with client objectives and project requirements
- Performed quality control assessments by reviewing interviews conducted by colleagues, evaluating adherence to research methodologies, quality standards and client requirements, and providing constructive feedback
Market Research Telephone Interviewer
Perspective Research Services
London
2016.11 - 2020.10
- Conducted structured telephone interviews across a diverse range of research projects, ensuring accurate data collection in line with client specifications
- Conducted research interviews with customers and clients of leading organisations, including S&P Global Ratings, Lloyds Bank and Handelsbanken, delivering a professional and engaging participant experience
- Delivered a high standard of customer service by actively listening to participants, professionally handling queries and complaints, and adapting communication styles to build rapport
- Carried out mystery shopping assignments to assess customer service standards, compliance and the overall customer experience across a variety of organisations
- Consistently met performance targets while maintaining accuracy, professionalism and attention to detail in a fast-paced environment
Education
Master of Arts (Distinction) - International Politics & Human Rights
City, University of London
09/2020 - 09/2021
Bachelor of Arts (First Class Honours) - Sociology
City, University of London
09/2016 - 06/2019
Skills
- End-to-end recruitment & onboarding
- Candidate sourcing, screening & interviewing
- HR administration
- Payroll administration
- Employee lifecycle management
- Training coordination & delivery
- Employee engagement and retention
- Process improvement
- Stakeholder management
- Right to work checks
- GDPR compliance
- Microsoft Office
- Google Workspace
- Applicant Tracking Systems (ATS)
Timeline
HR & Recruitment Officer
RONIN International
2023.03 - Current
HR & Recruitment Assistant
RONIN International
2022.03 - 2023.03
Research Assistant
CIF Research
2020.11 - 2022.03
Market Research Telephone Interviewer
Perspective Research Services
2016.11 - 2020.10
Bachelor of Arts (First Class Honours) - Sociology
City, University of London
09/2016 - 06/2019
Master of Arts (Distinction) - International Politics & Human Rights
City, University of London
09/2020 - 09/2021