Tobi Ajetunmobi
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management. Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 4years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Healthcare Assistant/Healthcare Support Worker
Newcross Solutions Limited
09.2023 - Current
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various healthcare needs.
- Provided emotional support to patients and families, fostering a positive environment conducive to healing and recovery.
- Maintained a clean and safe environment for patients by adhering to infection control protocols and performing routine sanitation tasks.
- Contributed to efficient hospital operations by promptly responding to call lights and addressing patient concerns as needed.
- Facilitated patient mobility by assisting with transfers, ambulation, and positioning, reducing the risk of injury or complications.
- Supported patients'' nutritional needs through meal preparation, feeding assistance, and dietary monitoring, promoting overall health.
- Participated in ongoing professional development opportunities to stay current on best practices in healthcare assistance.
- Adapted care plans to meet the unique needs of diverse patient populations, including those with cognitive, physical, or developmental disabilities.
- Accompanied patients to appointments and medical procedures, offering emotional support and ensuring their comfort throughout the process.
- Demonstrated professionalism through punctuality, attention to detail, and consistent provision of quality patient care.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
Health Care Assistant
Dewcare Limited
05.2023 - Current
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
- Played an active role in delivering holistic care that addressed not only physical but also emotional well-being of patients supervision.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Delivered high standard of holistic care to patients to promote equality and dignity.
Relationship Manager
United Bank For Africa
12.2019 - 04.2023
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and the organization.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Mentored junior team members on best practices in relationship management techniques, contributing to overall team success and growth within the company.
Education
Bachelor of Social Science - Geography
University of Ilorin
Nigeria 09.2018
Skills
- Excellent Communication
Risk Assessment
Staff Training
- Relationship building and management
- Service support
- Time Management
- Team Leadership
- Risk Management
- Product Knowledge
- Risk Mitigation
- Banking
- Loans
- Public Speaking
Accomplishments
- UBA Most creative Staff for the year Award 2022
- Successfully Mobile deposit worth up to 650 million Naira
- Risk asset of over 120 million Naira in volume
Hobbies
- Adventure
- Reading
- Driving
- Playing Games
- Football
Timeline
Healthcare Assistant/Healthcare Support Worker
Newcross Solutions Limited
09.2023 - Current
Health Care Assistant
Dewcare Limited
05.2023 - Current
Relationship Manager
United Bank For Africa
12.2019 - 04.2023
Bachelor of Social Science - Geography
University of Ilorin
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