Summary
Overview
Work History
Education
Skills
Timeline
Generic

Babatunde Abegunde Abegunde

Newport

Summary

Dynamic and compassionate Support Worker with extensive experience at Synergy Complex Care, enhancing client well-being through personalized daily living assistance and effective crisis intervention. Proven ability in medication administration and fostering emotional support, while maintaining confidentiality and professionalism. Committed to empowering clients to achieve their individual goals and improve their quality of life.

Overview

17
17
years of professional experience

Work History

Support Worker/Healthcare Assistant

Synergy Complex Care
07.2025 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Assisted clients in managing medications, ensuring adherence to prescribed treatments.
  • Accompanied clients to appointments and community outings, ensuring they had access to necessary services and social opportunities.
  • Provided crisis intervention when necessary, maintaining client safety and stability.
  • Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
  • Implemented behavior management plans for clients with challenging behaviors, promoting harmonious living environment.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Upheld infection control and prevention policies across different patient-facing areas.

Travel Consultant

Baylice Immigration Consult Limited
03.2019 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
  • Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
  • Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
  • Collected, handled and documented payments for travel services and associated feels.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Streamlined booking processes for increased efficiency and reduced client wait times.
  • Addressed unforeseen challenges during trips by coordinating alternative arrangements or providing support as needed.
  • Handled sensitive information with professionalism and discretion.
  • Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.

Senior Support Worker / Carer

Liberty Interventions and Mentoring Services
05.2023 - 2025
  • Enhanced client satisfaction by providing personalized care and support tailored to individual needs.
  • Played a key role in the development and implementation of new policies, procedures, and protocols to improve service quality.
  • Conducted risk assessments for potential hazards within the home environment, ensuring client safety at all times.
  • Provided essential daily living assistance to clients, enabling them to live independently within their own homes.
  • Actively participated in team evaluations of client progress towards meeting identified goals.

Support Worker

Orbis Education and Care
02.2024 - 06.2024
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.

Healthcare Assistant

Elite Care
04.2022 - 06.2022
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.

Medical Laboratory Assistant

Owutu Clinic and Hospital
01.2017 - 06.2020
  • Assisted in the training of new laboratory assistants, providing guidance on best practices and procedures.
  • Maintained a clean, safe work environment by following strict laboratory protocols and guidelines.
  • Promoted patient confidentiality by adhering to HIPAA regulations during all phases of specimen handling and reporting processes.
  • Demonstrated excellent problem-solving skills when troubleshooting issues related to sample preparation or equipment malfunctions.
  • Increased lab productivity by effectively prioritizing tasks and completing them within designated timeframes.
  • Collaborated with fellow lab assistants to develop more efficient strategies for task completion, increasing overall productivity levels.
  • Reduced errors in sample analysis with thorough quality control checks, ensuring accurate test results for patients.
  • Assisted physicians in diagnosing illnesses accurately by providing precise test results from a variety of complex laboratory analyses.
  • Documented and verified patient information using laboratory information system.
  • Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.

Deputy Director of Operations

A.A. BAYO FURNITURE COMPANY
06.2008 - 04.2017
  • Oversaw facility maintenance and upgrades, ensuring optimal working conditions for staff members while adhering to safety guidelines.
  • Optimized resource allocation by developing and implementing data-driven strategies for workforce management.
  • Conducted regular audits of operational processes to identify inefficiencies and opportunities for improvement, leading to enhanced productivity levels.
  • Increased employee retention rates by fostering a positive work environment through team-building activities and open communication channels.
  • Reduced operational costs with thorough budget analysis, identifying areas for cost-saving initiatives.

Environmental Technician

Golden Chemical Limited
12.2014 - 2016
  • Ensured safe storage of chemicals through careful organization, labeling, and containment practices within designated areas.
  • Participated in regular safety meetings to promote a culture of environmental stewardship and workplace safety within the organization.
  • Worked with site to maintain compliance with applicable environment regulations.
  • Reduced hazardous waste generation through implementing effective waste minimization strategies.
  • Maintained accurate records of all environmental activities, facilitating streamlined reporting processes and regulatory compliance documentation.
  • Improved environmental data accuracy by conducting thorough field investigations and sample collections.
  • Streamlined hazardous materials management by conducting routine inventories and proper disposal procedures.
  • Assisted with data management for regulatory and operational reporting.

Education

Bachelor - ADULT NURSING

Wrexham University
Wrexham

Higher National Diploma - Science Laboratory Technology

CROWN POLYTECHNIC ADO EKITI
EKITI STATE
09.2022

Bachelor - Chemistry

Obafemi Awolowo University
Ile Ife Osun
11.2008

Pre Degrees Training - Diploma

UPA
Ketu Lagos
12.2002

SSCE - Science Class

ORISIGUN HIGH SCHOOL
Ketu Lagos
06.2001

JSCE -

FATIMA COMMUNITY COLLEGE
Ekan Meje Aran Orin
06.1996

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional support
  • Daily living assistance
  • Confidentiality and privacy
  • Cleaning and sanitizing
  • Behavioral support
  • Life skills development
  • Professional boundaries
  • Empathy and patience
  • Verbal and written communication
  • Medication administration
  • Documentation and reporting
  • Crisis intervention
  • First aid and CPR
  • Disability care
  • Mental health assistance
  • Basic caregiving
  • Teamwork and collaboration
  • Excellent communication
  • Patient support
  • Emergency response training
  • Case documentation
  • Analytical thinking
  • Teamwork
  • Professionalism

Timeline

Support Worker/Healthcare Assistant

Synergy Complex Care
07.2025 - Current

Support Worker

Orbis Education and Care
02.2024 - 06.2024

Senior Support Worker / Carer

Liberty Interventions and Mentoring Services
05.2023 - 2025

Healthcare Assistant

Elite Care
04.2022 - 06.2022

Travel Consultant

Baylice Immigration Consult Limited
03.2019 - Current

Medical Laboratory Assistant

Owutu Clinic and Hospital
01.2017 - 06.2020

Environmental Technician

Golden Chemical Limited
12.2014 - 2016

Deputy Director of Operations

A.A. BAYO FURNITURE COMPANY
06.2008 - 04.2017

Bachelor - ADULT NURSING

Wrexham University

Higher National Diploma - Science Laboratory Technology

CROWN POLYTECHNIC ADO EKITI

Bachelor - Chemistry

Obafemi Awolowo University

Pre Degrees Training - Diploma

UPA

SSCE - Science Class

ORISIGUN HIGH SCHOOL

JSCE -

FATIMA COMMUNITY COLLEGE

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