Summary
Overview
Work History
Education
Skills
Accomplishments
Custom
Timeline
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TOBECHUKWU OKWU

Bridgwater,Somerset

Summary

ACA-qualified Accountant (ICAN) with an MBA and over 10 years of experience in Accounting, Banking Operations, Financial Analysis, Business Development, Compliance, and Customer Relationship Management. Proven ability to manage high-value client portfolios, prepare financial reports, support budgeting, maintain internal controls, and improve operational performance. Experienced in AI model evaluation through Reinforcement Learning from Human Feedback (RLHF), prompt evaluation, response ranking, annotation, quality assurance, factchecking, and safety review for Large Language Models (LLMs). Strong analytical, research, and communication skills with exceptional attention to detail and a consistent record of delivering high-quality outcomes within established guidelines. Tracking quality signals like agreement rates,error patterns, and task rework to improve training outcomes.

Overview

14
14
years of professional experience

Work History

Logistics Operative

Wilson James Ltd
11.2025 - Current
  • Verified inventory data and investigated stock discrepancies to support logistics operations.
  • Support safe and efficient movement of materials, vehicles, plants and machinery in a construction area.
  • Maintained accurate operational data collection using Fulcrum to ensure compliance in high-security construction environment.
  • Produced operational documentation while ensuring compliance with Health & Safety procedures.
  • Identified and recommended process improvements to enhance operational efficiency.

AI Training Expert

AI Focused Academy
02.2025 - Current
  • Led RLHF tasks in prompt evaluation, response ranking, safety review, and preference modelling for large language models, ensuring high-quality outputs.
  • Monitored quality signals such as agreement rates and error patterns to improve training processes. like agreement rates and error patterns to enhance training outcomes and align models with user expectations.
  • Collaborated with team members to meet project goals and deliver timely results.
  • Addressed customer complaints effectively by employing active listening and problem-solving techniques. with calm, clear communication and problem-solving.
  • Maintained clean, safe working environments to eliminate accident risks.

Support Worker

Achieve together Ltd
Bridgwater, Somerset
02.2025 - 11.2025
  • Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
  • Evaluated programme effectiveness by monitoring and reporting on client progress.
  • Generated detailed reports to document clients' progress.

Warehouse Operative

Morrisons
05.2024 - 02.2025
  • Operated LLOP, pallet truck and other warehouse equipment for order picking while maintaining safety standards.
  • Managed inventory and stock replenishment, achieving accurate order fulfilment.
  • Performed inventory checks, ensuring reliable stock records to support operational needs.
  • Supported warehouse productivity targets by maintaining data integrity during operations.

Marketing Unit Head

Zenith Bank Plc
01.2020 - 02.2023
  • Delivered $400,000 annual deposit growth through customer acquisition and portfolio expansion.
  • Led team of 20 to drive business growth and enhance operational excellence.
  • Generated $50,000+ annual revenue while monitoring departmental KPIs and ensuring regulatory compliance.
  • Prepared management reports to inform decision-making and supported strategic business planning.

Relationship Manager

Zenith Bank Plc
01.2016 - 01.2020
  • Managed customer portfolio exceeding $1 million, supporting over 500 retail and corporate clients.
  • Conducted financial analysis and credit assessments, providing tailored financial solutions to meet client needs.
  • Collaborated with finance, operations, and compliance teams to minimise risk and enhance customer satisfaction.

Operations Officer

Zenith Bank Plc
01.2013 - 01.2016
  • Assisted with month-end reporting and supported internal controls, audits, and regulatory compliance efforts.
  • Investigated and resolved account discrepancies to uphold accurate financial records.
  • Processed banking transactions and reconciled accounts to ensure accurate customer account maintenance.

Education

Associate Chartered Accountant (ACA) -

Institute of Chartered Accountants (ICAN)
01-2018

MBA - Accounting

University of Nsukka
01-2012

BSc - Accounting

Enugu State University of Science and Technology (ESUT)
01-2002

Skills

  • Financial Reporting
  • Financial Analysis
  • Bank Reconciliations
  • Accounts Payable & Receivable
  • Budget Monitoring
  • Internal Controls
  • Audit Support
  • Regulatory Compliance
  • Cash Flow Management
  • Financial Statement Preparation
  • RLHF
  • Prompt Evaluation
  • Response Ranking
  • AI Model Evaluation
  • Annotation
  • Fact Checking
  • Safety Review
  • Quality Assurance
  • AI Alignment
  • Data Validation
  • Error Detection
  • Prompt Engineering
  • Microsoft Excel
  • Microsoft Office Suite
  • Google Workspace
  • Claude
  • Gemini
  • Microsoft Copilot
  • Data Analysis
  • Traffic Marshalling
  • Analytical Thinking
  • Critical Thinking
  • Written Communication
  • Stakeholder Management
  • Team Leadership
  • Problem Solving
  • Attention to Detail
  • Time Management

Accomplishments

  • Managed customer portfolio exceeding $1Million
  • Delivered $400,000 annual deposit growth.
  • Generated over $50,000 annual revenue.
  • Managed relationships for 500+ customers.
  • Supervised and developed a team of 20 employees
  • Awarded Best Performing Staff (2021)

Custom

Financial Reporting, Financial Analysis, Bank Reconciliations, Accounts Payable & Receivable, Budget Monitoring, Internal Controls, Audit Support, Regulatory Compliance, Cash Flow Management, Financial Statement Preparation, RLHF, Prompt Evaluation, Response Ranking, AI Model Evaluation, Annotation, Fact Checking, Safety Review, Quality Assurance, AI Alignment, Data Validation, Error Detection, Prompt Engineering, Microsoft Excel, Microsoft Office Suite, Google Workspace, Claude, Gemini, Microsoft Copilot, Data Analysis, Traffic Marshalling, Analytical Thinking, Critical Thinking, Written Communication, Stakeholder Management, Team Leadership, Problem Solving, Attention to Detail, Time Management

Timeline

Logistics Operative

Wilson James Ltd
11.2025 - Current

AI Training Expert

AI Focused Academy
02.2025 - Current

Support Worker

Achieve together Ltd
02.2025 - 11.2025

Warehouse Operative

Morrisons
05.2024 - 02.2025

Marketing Unit Head

Zenith Bank Plc
01.2020 - 02.2023

Relationship Manager

Zenith Bank Plc
01.2016 - 01.2020

Operations Officer

Zenith Bank Plc
01.2013 - 01.2016

Associate Chartered Accountant (ACA) -

Institute of Chartered Accountants (ICAN)

MBA - Accounting

University of Nsukka

BSc - Accounting

Enugu State University of Science and Technology (ESUT)
TOBECHUKWU OKWU