Tintu Philip
Summary
Dedicated store manager with supervisor retail experience. Maximises sales through creative merchandising and team training. Tracks and boosts KPI achievement with strong data and reporting ability. Offers strong brand awareness and market analysis.
Store Supervisor with 3 years of experience leading dynamic teams. Grows profits and controls costs through responsible stock ordering and rota planning. Holds comprehensive knowledge of [Type] regulations.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Store Supervisor
Lulu mall
Trivandrum, Kerala
05.2021 - 03.2023
- Facilitated smooth store operations, performing daily opening and closing functions.
- Drove customer retention by analysing feedback and KPI data.
- Embedded product range knowledge across team to drive sales.
- Redesigned store layouts to improve customer flow, maximising footfall opportunities.
- Engaged with suppliers to facilitate smooth delivery schedules.
- Trained team to upsell products and navigate POS systems.
- Updated pricing and promotions to fulfil store goals.
- Introduced employee incentive programmes, increasing store revenue and improving staff retention.
- Adapted product range and merchandising based on market trends.
- Coached team to deliver top-quality customer service and uphold brand values.
Administrator
Immanual Arasar college
Marthandam, Tamil nadu
05.2018 - 05.2020
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Organised physical files and digitised records to support ease of access and GDPR compliance.
- Liaised with customers to resolve enquiries, appointment requests and billing questions.
- Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Facilitated meetings to discuss latest developments and promote target goals.
Education
Master of Business Administration - Economics
T john institute of management and science
India 06.2006 - 04.2008
Bachelor of Science - Hotel management and science
Madurai kamaraj university
03.2003 - 04.2006
Skills
- Retail management
- Training and development
- Stock management
- Visual merchandising techniques
- Stock loss prevention techniques
- EPOS Now
- Customer service
Languages
English
Advanced
Timeline
Store Supervisor
Lulu mall
05.2021 - 03.2023
Administrator
Immanual Arasar college
05.2018 - 05.2020
Master of Business Administration - Economics
T john institute of management and science
06.2006 - 04.2008
Bachelor of Science - Hotel management and science
Madurai kamaraj university
03.2003 - 04.2006
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