Hi, I’m
Ting Hong Yeung
Guildford,Surrey
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level interpreter position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Experienced Catering Assistant with 1 years and 4 months in service industry. Skillfully delivers high-quality service and promote customer loyalty. Dedicated to team and business success.
Overview
5
years of professional experience
Work History
Medirest, NHS Royal Surrey County HospitalGuildford, Surrey
Catering assistant
08.2022 - Current
Job overview
- Maintained skills across various kitchen roles, providing support in alternative positions during staff absences.
- Followed prescribed methods of portioning and presentation, consistently meeting customer expectations.
- maintained good communication skills with native and non-native English speaking customers and colleagues.
- Operated cash register to quickly process sales, maintaining excellent customer service levels.
- Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens in English, sometimes in Cantonese, Mandarin and Japanese for those not being able to communicate in English well enough.
Self-employed Hong Kong, Not applicable
Private english tutor for pupils
05.2019 - 03.2021
Job overview
- Introduced revision methods to embed key curriculum concepts and improve exam scores.
- Accurately determined learning needs, conducting initial assessments and diagnostic tests to identify areas of improvement.
- Boosted academic achievement, communicating with parents to discuss progress and encourage parental involvement.
- Assessed and adapted teaching style according to student needs and abilities.
- Helped students evaluate and identify learning objectives and academic goals.
- Monitored students' test and assessment marks to identify areas of improvement and build confidence.
Education
University of Portsmouth, Portsmouth
Hong Kong DSE from BA (HONS) INTERNATIONAL RELATIONS AND LANGUAGES
10/2021
Skills
- Complaint management
- Self-motivated
- Student engagement & retention
- Attention to detail
- Problem-solving skills
- Excellent customer care
- Cultural Awareness
Languages
English
Advanced
Chinese (Cantonese)
Native
Chinese (Mandarin)
Advanced
Japanese
Advanced
German
Upper intermediate
French
Elementary
Timeline
Catering assistant
Medirest, NHS Royal Surrey County Hospital
08.2022 - Current
Private english tutor for pupils
Self-employed
05.2019 - 03.2021
University of Portsmouth
Hong Kong DSE from BA (HONS) INTERNATIONAL RELATIONS AND LANGUAGES
10/2021
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