Tinashe Sana

• Collaborate with a team of 15 knowledgeable agents specializing in property screening and selection for tenants and buyers
• Manage negotiations, liaising with solicitors and mortgage brokers, and providing exceptional customer service
• Offer guidance to investors based on thorough market analysis
• Assist potential buyers through consultations to ensure well-informed decisions that align with their requirements, preferences, and financial considerations
• Maintain detailed records and archives for future reference
• Resolve issues within regulated guidelines
• Conduct interviews for potential team members as part of recruitment process

In my role as a sales negotiator, my responsibilities included:

• Marketing and selling new homes to clients, establishing and maintaining strong customer relationships
• Coordinating the creation and updating of property marketing materials, such as brochures, online ads, and listings
• Receiving and recording offers from potential buyers, presenting them in written form for documentation purposes
• Maintaining regular communication with sellers, providing updates on the progress of the sales chain and fostering positive relationships
• Negotiating leases for commercial properties

In this role, my responsibilities included:

• Visiting customer sites to clean and sanitize cold water storage tanks
• Conducting monthly water temperature monitoring at each allocated site
• Performing system flushing in notable buildings, such as HMP Manchester
• Carrying out additional tasks like water sampling, TMV maintenance, fail-safe inspection, showerhead descaling, and disinfection

• Managed event planning business from 2020 to 2024, organising various events including birthdays, weddings, and social gatherings
• Collaborated closely with clients to understand their visions, preferences, and budget constraints
• Worked with vendors to ensure smooth execution of all event aspects, including creating timelines, overseeing logistics, and supervising setup
• Assisted clients with guest lists, invitations, and managing RSVPs
• Provided creative expertise and introduced innovative ideas to enhance the overall event experience

• Served as a shift coordinator, overseeing a team of 3-5 staff members and managing a caseload of 25 mental health clients
• Coordinated and supervised departmental activities to ensure efficient service provision
• Balanced clinical and administrative tasks, prioritizing exceptional patient care
• Aligned with the medical facility's vision and objectives to deliver quality services

• Worked as a bank employee for the NHS in various hospitals in London and Kent
• Provided personal care to patients, assisting them with activities such as eating and using the restroom
• Ensured patients' safety during medical appointments and hospital visits
• Facilitated socialization activities to promote patient engagement and independence
• Prepared nutritious meals and provided assistance and support during meal time planning and feeding.

• Ensured prompt and timely care by carers for clients
• Managed medical records and handled complaints
• Monitored and ensured appropriate care for each client
• Applied skills in effective communication, active listening, computer proficiency, creative thinking, politeness, and respectfulness.

• Ensured clients received prompt and appropriate attention from their assigned caregivers
• Addressed concerns and inquiries from clients, providing necessary support and guidance
• Fostered a positive environment for clients' physical and emotional well-being
• Provided empathetic care and compassionate assistance to clients
• Managed meal planning, preparation, and feeding, considering special dietary needs
• Monitored overall health and emotional state of clients
• Reported any changes promptly and proposed adjustments to their care plan

In my role, I provided care and assistance to individuals with acute and enduring mental health conditions.

• Monitored clients' progress and closely managed their mental distress.
• Engaged in meaningful discussions to address their worries and concerns.
• Collaborated with nurses and doctors to create personalised care plans.
• Built rapport with clients through active listening and catering to their unique needs.

• Assisted children in their growth and development through tailored activities
• Maintained clean and hygienic environment in rooms, toilet facilities, and play areas
• Collaborated with external organizations to meet additional requirements of children
• Kept comprehensive records of daily observations and communicated effectively with staff, outside organizations, children, and parents/caregivers
• Prepared and served nutritious meals to support children's health and wellness