
Professional summary
Customer service specialist with expertise in cash handling, sales techniques, and visual merchandising to enhance customer experience and drive revenue. Proven ability to implement sales strategies and merchandising solutions that increase engagement and sales performance. Focused on leveraging skills to contribute to business growth and operational
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Monitored assembly line equipment to identify and address malfunctions promptly. enhancing production reliability and minimizing workflow .
2014 - Nov 2025
• Main duties involved fulfilling customer requirements such as providing alternative products if the required item was not available. Taking command of exchanges and refunds, this included customers as well as members of staff. Being polite, approachable and courteous on a day-to- day basis. Additional duties as part of the key holder role, included opening and closing the store, handling money/ cashing up and controlling key areas of the store.
Primary role of dealing with customers on a day-to-day basis advising on a wide range or clothing and accessories within a highly successful and excelling store.
Duties involve providing visual merchandising within the store and delivering high levels of customer service catering for customer specific demands and Needs.
• Selling to customers in store many different products and services. Providing high levels of communication with customers to determine there needs with our tailoring service. Duties and responsibilities would include taking measurements and finalizing the customers needs before completion.