Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

TIARNAN KELLY

DUNGANNON

Summary

Enthusiastic sales professional with expertise in customer service and business development. A strong focus on customer satisfaction, utilizing data analysis and ERP systems like 'Intact' and '123 Insight' to achieve sales growth. Skilled in sales reporting, order processing, and product management, with a proven track record in closing deals and hitting sale targets. Eager to thrive in new sales roles while advancing career trajectory.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Sales representative

Nugent Components
Coalisland, Mid Ulster
10.2023 - 06.2025


Engaging daily with customers in person and via phone, facilitating sales of diverse parts for agricultural and industrial trailers. Increased monthly sales by £30,000 within first 6 months.


  • Enhanced brand visibility by participating in trade shows and conferences.
  • Identified potential leads, resulting in improved sales performance.
  • Coordinated with logistics team for timely product deliveries, ensuring customer satisfaction.
  • Provided after-sales support, enhancing customer satisfaction and loyalty.
  • Collaborated with marketing department for effective promotional campaigns.
  • Resolved customer concerns promptly to maintain satisfaction.
  • Built lasting relationships with clients through customer service interactions.
  • Collected and processed payments.
  • Helped resolve client problems quickly with professional customer service.
  • Reached out to prospective customers and warm leads to establish friendly, professional relationships.
  • Accounted for all inventory and ordered new stock.
  • Provided customers with price information and handled financial transactions.
  • Negotiated best-possible prices for maximised profit levels.
  • Produced sales and performance reports and delivered to senior management.

Assembly Fitter to Junior buyer

Nugent Engineering
Ballygawley, Mid Ulster
01.2020 - 09.2023


Buyer

Executed purchasing strategies, managed supplier relationships, and ensured timely product delivery. Contributed to introduction of components from Far East for significant savings.


  • Partnered with sales team to project product demand precisely.
  • Supported senior buyer in complex negotiations, securing beneficial outcomes for company.
  • Resolved order discrepancies promptly, minimising business disruption.
  • Prioritised tasks effectively, meeting tight deadlines under pressure.
  • Reduced costs by maintaining strong relationships with key suppliers.
  • Conducted market research to identify new potential suppliers.


Fitter

Constructing various models of trailers from axles to final stickers to deliver high-quality products.


  • Collaborated effectively with team members, fostering productive work atmosphere.
  • Operated manual and automated tools, maintaining optimal performance levels.
  • Followed strict health and safety regulations for safe working environment.
  • Reported daily production data to senior management for accurate recordkeeping.
  • Wrote detailed inspection reports outlining findings and recommendations.

Fitter

Mallaghan GSE
Dungannon, Mid Ulster
10.2019 - 03.2020

Compiled diverse parts and components for airbuses, including seats, doors, and windows.

  • Interpreted blueprints accurately aiding in successful completion of projects.
  • Adapted quickly to new procedures, ensuring continuity of operations.
  • Organised workspace effectively maximising productivity during shifts.
  • Enhanced cooperation with team members, supporting constructive work atmosphere.
  • Inspected product quality through thorough examination of each component part.
  • Enforced proper PPE use, promoting on-site safety to minimise incidents.
  • Reported material needs to supervisors to replenish inventory and reduce shortage.

Groundworker

Conkir Developments
Ballygawley, Mid Ulster
02.2017 - 09.2019

Executed various tasks on site, including fencing, kerbing, paving, laying insulation and performing general labouring duties.

  • Conducted manual labour tasks, contributing to team efforts towards project completion.
  • Operated heavy machinery to facilitate groundwork operations efficiently.
  • Assisted in construction of building foundations for structural integrity.
  • Contributed significantly to quality control procedures whilst performing groundwork duties.
  • Completed groundwork tasks within stipulated deadlines for optimal workflow progression.
  • Improved site safety by consistently adhering to health and safety guidelines.
  • Assisted drain installation to prevent water accumulation on sites.
  • Performed kerbing and flagging tasks resulting in aesthetically pleasing outdoor spaces.
  • Identified and wore appropriate PPE required for various tasks.
  • Attended regular training and toolbox talks, maintaining up-to-date knowledge on best groundwork practices.
  • Organised site materials to minimise risk and disruption.
  • Used shovels, hole diggers and trenching equipment to complete manual site work.

Education

Bachelors - Engineering

The Open University
N.I
09.2022 - 05.2024

Foundation Degree - Engineering

Ulster University
N.I
09.2019 - 05.2022

BTEC LEVEL 3 DIPLOMA - Construction and the Built Environment

South West College
Dungannon, Mid Ulster
09.2017 - 05.2019

GCSEs -

St Ciaran's College
Ballygawley

Skills

  • Customer satisfaction focus
  • Presentation excellence
  • Business development
  • Order processing
  • Customer rapport
  • Product management and pricing
  • Communication
  • Door-to-door sales
  • Target-driven
  • Sales closing

Certification

  • Level 2 & 3 Certificate in Computer aided design

Accomplishments

  • Hit sales target every month for a year with Nugent Components.

References

References available upon request.

Timeline

Sales representative

Nugent Components
10.2023 - 06.2025

Bachelors - Engineering

The Open University
09.2022 - 05.2024

Assembly Fitter to Junior buyer

Nugent Engineering
01.2020 - 09.2023

Fitter

Mallaghan GSE
10.2019 - 03.2020

Foundation Degree - Engineering

Ulster University
09.2019 - 05.2022

BTEC LEVEL 3 DIPLOMA - Construction and the Built Environment

South West College
09.2017 - 05.2019

Groundworker

Conkir Developments
02.2017 - 09.2019

GCSEs -

St Ciaran's College
TIARNAN KELLY