Summary
Overview
Work history
Education
Skills
Volunteer Experience
Training
Timeline
Generic

Tiara Smith

Summary

Nurturing professional with excellent communication skills. Adapt in developing short-term and long-term goals for clients. Committed to providing quality care and enhancing life skills for recipients to practice independence, with Knowledge of safeguarding principles for adults and children. I am very confident in the work I do and want to continue to use my skills in supporting people in having a better quality of life.

Overview

5
5
years of professional experience

Work history

Refuge/ Floating support worker

Hestia
London, Croydon
01.2024 - 04.2026
  • Risk Assessments.
  • Safety planning.
  • Attending MARAC meetings.
  • Housing Management.
  • Health and Safety.
  • Conducting key work sessions on a regular basis and keeping casework up to date.
  • Ensuring the needs and concerns of a diverse range of survivors, and addressing them appropriately by working proactively to ensure that a non-discriminatory service is accessible to clients.
  • Referral to external agencies for support Grants/mental health support/Housing/social services/ citizens advice etc.
  • Complete housing application/ Homeless applications.
  • Working with external agencies to apply person centered support.
  • Developing individual support and risk management plans which address the risk of harm to survivors of Domestic abuse and other forms of violence and abuse and their children, to ensure that such safety plans are in place for each resident.
  • Completing required training on a regular basis.
  • Welcoming new residents, explaining and arranging that they are aware of their options for moving on to more permanent accommodation.
  • Develop a move on strategy for each individual resident.
  • Providing practical and emotional support to survivors of domestic violence and other forms of abuse in accordance with Refuge's philosophical principles.
  • Maintaining confidentiality/ professional boundaries
  • Supporting women who are survivors of DV in the community and advocating for them.
  • Working with women from different religions, backgrounds and cultures.
  • Working with women facing barriers to disclosing and reporting abuse

Children Supervisor

Swan Family Centre
05.2024 - 10.2024
  • Observe and supervise contact between children, young persons, and parents, including other family members.
  • Risk managing and intervening as necessary to safeguard children.
  • To always follow safeguarding procedures of Swan Family and its clients.
  • To report any safeguarding concerns promptly
  • To attend supervision and training courses in relation to the tasks, as required.
  • To provide high quality early safeguarding and child protection advice, assessments, and analysis to the Court on the needs and best interests of children subject to or involved in Family Proceedings.
  • To directly work with, on or behalf of children & families to achieve safe and positive outcomes for children, referring to other services where this will produce benefit.

Refuge worker

Refuge
London
02.2021 - 01.2023
  • Risk Assessments.
  • Safety planning.
  • Attending MARAC meetings.
  • Housing Management.
  • Health and Safety.
  • Conducting key work sessions on a regular basis and keeping casework up to date.
  • Ensuring the needs and concerns of a diverse range of survivors, and addressing them appropriately by working proactively to ensure that a non-discriminatory service is accessible to my clients.
  • Referral to external agencies for support Grants/mental health support/Housing/social services/ citizens advice etc.
  • Complete housing application/ Homeless applications.
  • Working with external agencies to apply person centered support.
  • Developing individual support and risk management plans which address the risk of harm to survivors of Domestic abuse and other forms of violence and abuse and their children, to ensure that such safety plans are in place for each resident.
  • Collecting payments for rent promptly, recording payments and banking them.
  • Welcoming new residents, explaining and arranging that they are aware of their options for moving on to more permanent accommodation.
  • Develop a move on strategy for each individual resident.
  • Providing practical and emotional support to survivors of domestic violence and other forms of abuse in accordance with Refuge's philosophical principles.
  • Maintaining confidentiality/ professional boundaries

Education

Bachelor of Science - Public health & Social Work

University of Sussex

Access Higher Education - Nursing

Croydon College

Skills

  • Experience with working with women from minoritised ethnic backgrounds facing additional barriers
  • Knowledge of FGM
  • Risk Assessments/ Safety planning
  • Communication
  • Non judgemental/ non directive/ confidential support to women/men
  • Build effective relationships internally and
  • Building a rapport/ person centred work with people who have complex needs
  • Keeping calm and resistant under pressure
  • Reflection on previous experiences to improve practice
  • Showing sensitivity to others viewpoints and valuing
  • Diversity
  • Empowering Individuals
  • Ability to use Microsoft
  • Organization Skills

Volunteer Experience

Family Justice Centre, Volunteer Support Worker, 2018-01, 2020-12, Organize Clients key work and appointments., Develop and maintain links with other agencies, individually and as a service, developing protocols and referral procedures with external partners as appropriate., Accompany clients to appointments/GP/Housing/Court, Attending MARAC meetings, Ensure effective and appropriate support is available to address individual needs and develop productive working., Attend Monthly Supervision., Encouraged clients to become open and talk about their feelings using motivation, empathy and support.

Training

  • FGM
  • Health & Safety
  • Financial abuse
  • Housing rights
  • Safeguarding adults/ Children
  • Tech Abuse
  • Welfare & Benefits
  • Equality & Diversity
  • Case work Management

Timeline

Children Supervisor

Swan Family Centre
05.2024 - 10.2024

Refuge/ Floating support worker

Hestia
01.2024 - 04.2026

Refuge worker

Refuge
02.2021 - 01.2023

Access Higher Education - Nursing

Croydon College

Bachelor of Science - Public health & Social Work

University of Sussex
Tiara Smith