Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Tia Olivia Williams

Northamptonshire

Summary

Experienced Cleaner and Sales Assistant with a proven track record in maintaining high standards of cleanliness and delivering exceptional customer service. Demonstrates strong attention to detail, reliability, and punctuality in both cleaning and retail environments. Adept at working collaboratively to achieve team goals, with excellent verbal communication skills and the ability to remain calm under pressure. Committed to continuous improvement and open to change, seeking opportunities to leverage skills in sensitivity, understanding, and active listening for career advancement. Reliable and efficient in handling various tasks with precision. Strong communication and teamwork skills, always willing to help colleagues and contribute to apositive work environment. Quick learner with aproactive approach to problem-solving, ensuring smooth operations and customer satisfaction. Ready to bring energy and dedication to support warehouse operations.

Overview

4
4
years of professional experience

Work History

Sales Assistant

Card Factory
Liverpool
11.2025 - 01.2026
  • Delivered friendly, efficient customer service in a fast-paced retail environment.
  • Assisted customers in selecting cards, gifts, and seasonal products to meet their needs.
  • Operated tills accurately, handling cash and card payments, and processing refunds and exchanges.
  • Replenished stock, priced items, and ensured shelves were well organised
  • Worked effectively as part of a team to meet sales targets and store goals.
  • followed company procedures for health & safety and loss prevention.
  • Organised stock room, ensuring easy access to products and efficient inventory management.

Cleaner

Ideal Facilities Management
01.2022 - 01.2026
  • My role would involve cleaning, washing, sweeping, mopping, dusting, polishing and vacuum cleaning of designated areas to the required standard, emptying litter bins, etc., and removing waste to designated areas, cleaning of toilets and washrooms to the required standard where allocated.
  • Other tasks include cleaning of working surfaces and other furniture as directed as well as clearing up after flooding and/or any other emergency cleaning.

Warehouse Operator

HRGO
03.2022 - 07.2024
  • Picked, packed, and prepared orders accurately to meet daily targets.
  • Loaded and unloaded deliveries, checking goods against paperwork.
  • Experienced with in-house operating equipment, with in-house training provided.
  • Maintained a clean, safe, and organised working environment.
  • Followed health & safety procedures and company policies at all times.
  • Assisted with stock control, inventory checks, and stock rotation.
  • Worked efficiently as part of a team to meet deadlines in a fast-paced environment.

Education

Level 2 Child Development & Care -

GCSE - Art, Photography, Hospitality & Catering

Skills

  • Sensitivity and understanding
  • Order fulfillment
  • Stock replenishment
  • Safety awareness
  • Patience
  • Ability to remain calm in stressful situations
  • Ability to work well with others
  • Flexible and open to change
  • Excellent verbal communication skills
  • Customer service skills
  • Ability to understand people’s reactions
  • Active listening skills
  • Basic computer skills
  • fast and accurate worker in high-volume environments
  • strong attention to detail and quality control
  • reliable and punctual
  • Packaging and labeling
  • Time management
  • Picking and packing

Additional Information

I enjoy photography, baking and reading. Spending time with family and loved ones and engaging in activities that promote personal growth and positivity. Enjoying social and community-oriented activities. I often look forward to spending quality time with friends and family. I also have a big heart for charity work and helping those that need it most. Just one of these things is thatI did brave the shave and raised just over 300 pounds for cancer research, and i contine to do charity work throughout the year.

Timeline

Sales Assistant

Card Factory
11.2025 - 01.2026

Warehouse Operator

HRGO
03.2022 - 07.2024

Cleaner

Ideal Facilities Management
01.2022 - 01.2026

Level 2 Child Development & Care -

GCSE - Art, Photography, Hospitality & Catering

Tia Olivia Williams