Tia Officer
Belfast,Antrim
Summary
Driven individual with focus on leadership and customer service. Proficient in team management and problem-solving within retail environment. Committed to enhancing shopping experience and streamlining checkout operations.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work History
Housekeeper
The Harrison
Belfast, Antrim
07.2022 - Current
- Communicated with other staff to determine best use of resources and guest care.
- Used specialist chemicals and equipment to remove stains from carpets, curtains and furniture.
- Created welcoming atmosphere with regular dusting and vacuuming of rooms.
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
Crew Member
McDonald's
Belfast, Antrim
09.2023 - 12.2023
- Worked fast and accurately to meet customer needs and service goals.
- Prepared ingredients before busy period based on expected customer levels.
- Offered menu recommendations based on customer preferences improving their dining experience.
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
Retail assistant
JR Convenience Store
Belfast, Antrim
01.2024 - 09.2024
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Managed customer lines for minimum wait times and high satisfaction.
- Totalled bills using maths skills and maintained accurate till count.
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
Education
Belfast Model School for Girls
Belfast 09.2017 - 08.2024
A-Levels -
Belfast Metropolitan College
Belfast 09.2024 - 08.2025
Skills
- Exceptional time management
- Strong initiative
- Ingredient stock replenishment
- Allergen awareness
- Active listening
- Promotional displays creation
Timeline
A-Levels -
Belfast Metropolitan College
09.2024 - 08.2025
Retail assistant
JR Convenience Store
01.2024 - 09.2024
Crew Member
McDonald's
09.2023 - 12.2023
Housekeeper
The Harrison
07.2022 - Current
Belfast Model School for Girls
09.2017 - 08.2024
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