Summary
Overview
Work history
Education
Skills
Timeline
Generic

Tia Officer

Belfast,Antrim

Summary

Driven individual with focus on leadership and customer service. Proficient in team management and problem-solving within retail environment. Committed to enhancing shopping experience and streamlining checkout operations.

Overview

3
3
years of professional experience
8
8
years of post-secondary education

Work history

Housekeeper

The Harrison
Belfast, Antrim
2022.07 - Current
  • Communicated with other staff to determine best use of resources and guest care.
  • Used specialist chemicals and equipment to remove stains from carpets, curtains and furniture.
  • Created welcoming atmosphere with regular dusting and vacuuming of rooms.
  • Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.

Crew Member

McDonald's
Belfast, Antrim
2023.09 - 2023.12
  • Worked fast and accurately to meet customer needs and service goals.
  • Prepared ingredients before busy period based on expected customer levels.
  • Offered menu recommendations based on customer preferences improving their dining experience.
  • Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.

Retail assistant

JR Convenience Store
Belfast, Antrim
2024.01 - 2024.09
  • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Managed customer lines for minimum wait times and high satisfaction.
  • Totalled bills using maths skills and maintained accurate till count.
  • Handled cash register operations efficiently, minimising queue lengths at checkouts.

Education

Belfast Model School for Girls
Belfast
2017.09 - 2024.08

A-Levels -

Belfast Metropolitan College
Belfast
2024.09 - 2025.08

Skills

  • Exceptional time management
  • Strong initiative
  • Ingredient stock replenishment
  • Allergen awareness
  • Active listening
  • Promotional displays creation

Timeline

A-Levels -

Belfast Metropolitan College
2024.09 - 2025.08

Retail assistant

JR Convenience Store
2024.01 - 2024.09

Crew Member

McDonald's
2023.09 - 2023.12

Housekeeper

The Harrison
2022.07 - Current

Belfast Model School for Girls
2017.09 - 2024.08
Tia Officer