Thusani Pratheepan
Folkestone,Kent
Summary
Detail-oriented Pharmacy Assistant with a strong background in customer service and medication management. Enhanced store productivity through efficient supply restocking and organisation. Previous experience includes implementing promotional campaigns that boosted sales and managing stock in a charity shop. Committed to teamwork, problem-solving, and effective communication, with aspirations to advance within the pharmaceutical industry.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
McArdle Pharmacy
10.2025 - Current
- Assisted pharmacy staff in preparing medications and filling orders, ensuring accuracy and compliance.
- Restocked shelves and prepared expired drugs for return.
- Organised pharmacy areas to enhance staff productivity and streamline workflow.
- Opened incoming supplies and stocked in correct locations.
- Maintained pharmacy counter and related areas in clean, neat and organised fashion.
- Handled confidential patient information with discretion, following data protection regulations.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Delivered exceptional customer service by advising on over-the-counter medications and healthcare products, fostering customer trust and satisfaction.
- Entered current customer, payment and inventory information into system.
Pharmacy Assistant
Central Pharmacy
09.2024 - 04.2025
- Contacted medical offices to secure patient refills efficiently.
- Implemented promotional campaigns for healthcare products, increasing sales and customer engagement.
- Engaged with 100+ customers daily, providing knowledgeable answers and ensuring high-quality client service.
Charity Shop Volunteer
British Heart Foundation
03.2024 - 09.2024
- Executed cleaning duties, enhancing shop presentation for public appeal.
- Replenished stock and organised displays, showcasing items effectively to attract customers.
- Managed donation receipts and storage, adhering to guidelines to maintain operational efficiency.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
Till Assistant
Londis
06.2023 - 09.2024
- Managed cash and card payments, ensuring accurate financial transactions and minimising discrepancies.
- Calculated and provided accurate change to customers after transactions.
- Assisted customers with product queries, improving overall shopping experience.
- Guided customers in locating products, providing knowledgeable support and enhancing service quality.
- Maintained tidy and organised checkout area, contributing to positive store presentation.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
- Communicated effectively with team members and management, fostering a collaborative work environment.
Education
A-Levels - Maths , Chemistry and Psychology
Folkestone School For Girls
01-2025
GCSEs - Maths , English , Biology , Chemistry , Physics , French , Geography
Turner Free School
01-2023
Bachelor of Science - Pharmaceutical Science - Current
University of Greenwich
Skills
- Medication knowledge
- Prescription dispensing
- Patient interaction
- Customer service
- Attention to detail
- Confidentiality assurance
- Confidentiality assurance
- Basic computer skills
- Problem solving
- Team collaboration
- Communication skills
- Verbal communication
- Attentive listener
- Accepting payments
- Confidentiality assurance
Languages
English
Advanced
C1
French
Intermediate
B1
Tamil
Advanced
C1
Accomplishments
- Completed formal training in Bharatanatyam, demonstrating advanced proficiency in classical Indian dance technique
- Developed exceptional discipline, consistency, and time management through years of rigorous practice
- Demonstrated commitment to long-term skill development and mastery
- Ability to learn and refine complex choreography with precision
Timeline
Pharmacy Assistant
McArdle Pharmacy
10.2025 - Current
Pharmacy Assistant
Central Pharmacy
09.2024 - 04.2025
Charity Shop Volunteer
British Heart Foundation
03.2024 - 09.2024
Till Assistant
Londis
06.2023 - 09.2024
A-Levels - Maths , Chemistry and Psychology
Folkestone School For Girls
GCSEs - Maths , English , Biology , Chemistry , Physics , French , Geography
Turner Free School
Bachelor of Science - Pharmaceutical Science - Current
University of Greenwich