Thomas Michael Williams
Salisbury
Summary
Motivated sales professional experienced in telesales and field sales. Skilled in persuasive negotiation to close profitable product and service deals through cold and warm calling. Enthusiastic and driven to succeed against challenging targets.
Overview
15
15
years of professional experience
Work history
Enterprise Business Representative
Crowdstrike
Reading, Berkshire
01.2023 - Current
Drive net-new pipeline generation across white-space mid-market and enterprise accounts while cross-selling and upselling within existing customers.
Collaborate with Account Executives, channel partners, and alliance teams to strategically plan and execute account penetration and expansion strategies, leveraging shared resources to maximise reach and impact.
Execute a multi-channel outbound approach through cold calls, tailored email campaigns, and LinkedIn outreach using Outreach, ZoomInfo, 6sense, Sales Navigator, and Salesforce.
Stay up to date through continuous training and development across CrowdStrike’s cybersecurity portfolio to deliver informed, value-driven conversations with prospects.
Exceeded 100% of monthly quota since December 2024 through disciplined prospecting, strong collaboration, and data-driven execution.
Telemarketing Executive/ Field Sales Executive/ CCTV Sales Executive
Berry Telecom / Babble
Salisbury, Wiltshire
04.2018 - 01.2023
- Generating leads for future enterprise
- Cold-called customers from assigned contact lists to build new business.
- Created timely follow-up alerts for increased sales conversions and completions.
- Generated interest in available goods and services to increase sales.
- Achieving sales targets and objectives set by managers
- Calling both outbound and inbound leads for potential telecoms and CCTV customers.
- Sitting face to face Demonstrations
- Memorising and delivering comprehensive scripts to communicate with potential clients.
Sales Executive, Telemarketing executive
Lead Forensics
Bournemouth
10.2017 - 02.2018
- Achievements and responsibilities:
- Generating my own business opportunities via research, networking and blueprinting of potential Clients
- Achieving sales targets and objectives set by managers
- Tailoring the Lead Forensics software tool bespoke to each business needs across a wide range of Industries
- Presenting the trial period results & Contract negotiation
- In depth knowledge of Online Marketing
Senior Business Development Specialist
Bournemouth
10.2016 - 01.2017
- Business to business calling to generate sales
- Achieving sales targets and objective set by manage
- Database management and quality assurance
Review Case Handler
Huntswood
Andover
10.2015 - 06.2016
- Achievements and responsibilities:
- Customer service and communication
- Evaluate evidence of PPI claims
- Decision making
- Maximised productivity, using case management system to effectively manage workload.
Redress Complaint Handler
Huntswood
Andover
09.2012 - 05.2015
- Achievements and responsibilities:
- Calculating the final PPI claim payment refund due to customer
- Mentoring junior staff members
Customer Service Rep
Friends Life
Salisbury
10.2010 - 05.2012
- Achievements and responsibilities:
- Customer Service
- Excellent telephone communications
- Answering queries from customer's and financial advisors
- In depth knowledge of policies including life insurance, pensions and annuities.
Education
Totton College
TottonGCSEs -
Lee Hurst Swan
Salisbury07.2007
Skills
- Proficiency in all areas of Microsoft Office
- 4 years of PPI complaint handling experience in Review and Redress
- Excellent communication skills, both written and verbal
- Ability to adapt very well to change
- Outbound and inbound calls
- Product and service knowledge
- Cold Calling
- Business development
- Self motivated
- Experienced in working multiple sales channels
- Keen Eye for detail and high focus
Interests
Hobbies & Interests
, I have previously travelled South East Asia, New Zealand and Australia.
I love meeting new people and experiencing different cultures. I took part in activities such as sky diving, snowboarding, bungee jumping,
white water rafting and volunteering at an elephant care centre.
In November 2011 I volunteered to work for Children In Need in the Bristol Call centre using the skills I had learnt as a call handler from Friends Life.
I am very interested in a wide range of Sports such as Football, Rugby, Tennis, Boxing, Athletics and Gymnastics. All of which I have participated in.
As well as sport I am keen on general fitness and have a level 3 certificate in Personal training
Scouted for Southampton Football Academy aged 9, went on to have trials for Swindon and Bristol Rovers. I was spotted by Go Pro football Association where I was coached by the late Sir Alan Ball.
Football Achievements and Awards: Salisbury City Youth Managers
Player of the year 2006.
Timeline
Enterprise Business Representative
Crowdstrike
01.2023 - Current
Telemarketing Executive/ Field Sales Executive/ CCTV Sales Executive
Berry Telecom / Babble
04.2018 - 01.2023
Sales Executive, Telemarketing executive
Lead Forensics
10.2017 - 02.2018
Senior Business Development Specialist
10.2016 - 01.2017
Review Case Handler
Huntswood
10.2015 - 06.2016
Redress Complaint Handler
Huntswood
09.2012 - 05.2015
Customer Service Rep
Friends Life
10.2010 - 05.2012
Totton College
GCSEs -
Lee Hurst Swan