Summary
Overview
Work history
Education
Skills
Interests
Timeline
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Jenna Kirley

Seymour,London

Summary

As a recent graduate in Sports Science, I possess a diverse skill set rooted in a lifelong passion for physical activities and a commitment to excellence. My academic background and extensive experience in competitive sports, dance, leadership roles, and personal fitness have equipped me with a unique combination of skills that are adaptable to a number of roles.


I excel as a detail-oriented Barista who thrives in fast-paced environments. Highly skilled at making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Extensive knowledge of coffee brewing procedures and customer service.


My experiences, coupled with my continuous pursuit of knowledge and improvement, make me a well-rounded candidate, ready to contribute positively to any team. I am eager to apply my skills and passion to excel in new challenges and opportunities.

Overview

2
2
years of professional experience

Work history

Barista

at Hangtime Café
Exmouth
05.2023 - 10.2023
  • Demonstrated the ability to perform effectively under pressure, consistently delivering customer service while expertly crafting and serving a diverse range of food and beverages
  • Worked diligently to master the art of espresso-based drinks, paying close attention to quality
  • Successfully managed peak hours in a fast-paced environment to ensure customer satisfaction, always doing my best under pressure
  • Contributed to a positive atmosphere, which, alongside my team, helped build a loyal customer base
  • Remained dedicated to teamwork and adaptability, playing a role in upholding the reputation for excellence.

Events team

Big Moose Coffee Company
Cardiff
11.2022 - 05.2023
  • Worked closely with fellow team members to ensure the smooth flow of operations across a variety of event scenarios
  • Proficiently prepared and served a diverse array of drinks, considering the unique preferences of event attendees
  • Maintained a calm and collected when faced with high-volume situations, consistently delivering prompt and welcoming service
  • Engaged with event guests in a friendly and hospitable manner, actively contributing to a positive and enjoyable atmosphere that enhanced the overall event experience
  • Demonstrated adaptability by swiftly responding to shifts in event dynamics, emphasizing a flexible and proactive approach to creative problem-solving.

Waitress

Cosy Club
Cardiff
05.2021 - 10.2021
  • Thoughtfully managed customer orders, striving for accuracy and timely delivery
  • Aimed to maintain a welcoming and comfortable atmosphere, contributing to the cozy ambiance of the restaurant to the best of my ability
  • Carefully handled a variety of customer needs, including dietary restrictions and special requests, to ensure their satisfaction
  • Collaborated effectively with the kitchen staff, working together to facilitate clear communication and efficient service
  • Managed busy shifts, staying composed and juggling multiple tasks in high-demand situations, all while paying close attention to detail.

Education

BSc - Sports & Exercise Science

Cardiff Metropolitan University
Cardiff
09/2020 - 07/2023

Extended Diploma - Sport and Exercise Science

Exeter College
Chalfont Saint Peter, Buckinghamshire
09/2018 - 07/2020

Skills

  • Analytical and conceptual thinking, with a conscientious approach to managing workloads
  • Ability to handle, analyse and interpret complex data
  • Accomplished communication skills, both written and verbal, developed through numerous essays and presentations
  • Proficiency in all areas of Microsoft Office
  • Espresso machine operation
  • Latte art
  • Opening and closing procedures
  • Extensive hospitality background
  • Outstanding customer service

Interests

I have actively participated in competitive sports, representing my school and local area in swimming and hockey. These experiences have instilled in me a solid work ethic, as well as skills in leadership, organisation, and effective team management


During my university years, I was a dedicated member of the netball team, culminating in my selection as team captain in my final year. This role honed my leadership abilities and organisational skills, allowing me to excel both on and off the court. 


Over the past three years, I have developed a keen interest in gym-based training, resulting in a profound understanding of designing and adhering to fitness programs. My dedication to staying updated with the latest research and trends in fitness underscores my commitmentto a healthy lifestyle. Currently, I am in the process of completing Level 2 and Level 3 Personal Training and Nutrition qualifications, further expanding my knowledge in this area. 

Timeline

Barista

at Hangtime Café
05.2023 - 10.2023

Events team

Big Moose Coffee Company
11.2022 - 05.2023

Waitress

Cosy Club
05.2021 - 10.2021

BSc - Sports & Exercise Science

Cardiff Metropolitan University
09/2020 - 07/2023

Extended Diploma - Sport and Exercise Science

Exeter College
09/2018 - 07/2020
Jenna Kirley