Thomas Spiller
Penistone,Barnsley
Summary
Reliable and resourceful individual with highly relevant transferable skills in customer service and teamwork, coupled with strong communication abilities. Skilled in problem-solving and adaptability, crucial for supporting diverse tasks and ensuring smooth operations. Committed to contributing to positive and productive environment, driving successful outcomes.
Overview
22
22
years of professional experience
8
8
years of post-secondary education
Work history
General assistant
Alan Courtenay Ltd
Thirsk, North Yorkshire
06.2024 - 12.2024
- Manufacturing high quality drinks dispensing equipment to trade, public and bespoke clients.
- Specialising in the production of custom built items.
- Adhering to strict lead-times without compromise.
- Proficient in product packaging and distribution to UK and abroad.
- Demonstrate clear understanding of health and safety protocol at all times.
- Kept clean working areas for safe, productive warehouse environments.
- Followed production guidelines and specifications to produce quality products.
Home delivery driver, C&C Assistant
Tesco Superstore
Thirsk, North Yorkshire
06.2018 - 06.2024
- Enthusiastic personal shopper.
- Picking and packing customer orders to individual specification.
- Responsible for ensuring orders are well packed, presented and delivered to the home and via the Click and Collect service.
- Duties and expectations are varied but where attention to detail, quality and freshness is essential.
- Working to challenging and often demanding targets and deadlines to meet the demands of the customer.
- Exceed in expectation without need to compromise.
- Ensure safe and legal vehicle checks.
- Safe loading and handling whilst demonstrating a competent and confident ability to drive and deliver.
- Display discreet use of sensitive customer details adhering to all compulsory gdpr guidelines.
Merchandising assistant
Tesco Superstore
Thirsk, North Yorkshire
06.2016 - 06.2018
- Ensured appropriate signage was displayed alongside merchandise improving overall customer experience.
- Assisted in inventory management for optimal stock control.
- Maintained a high standard of store presentation at all times.
- Improved product visibility by strategically arranging retail displays.
- Utilised space planning techniques optimising product placement and display efficiency.
- Belonging to a small team, often working alone & under my own guidance.
- Operate store specific technology to record all product placements to assist in-store home shopping assistants.
Price Integrity Assistant
Tesco Superstore
Thirsk, North Yorkshire
05.2015 - 06.2016
- Correct store pricing is essential to the successful and legal operation of the store.
- Key nightly timescales in which to ensure the legal operation of the store.
- Correct and current pricing throughout.
- Assist merchandising department with the display of price and promotional point of sale.
- Demonstrate a keen and thorough understanding of all administrative duties which include; refund and data analysis, area scale checks and compliance, paper filing and management sign off.
- Be proficient in the use of in-store technology and applications essential to the role.
General Assistant
Tesco Superstore
Thirsk, North Yorkshire
06.2013 - 05.2015
- Ensure the full replenishment and presentation of elected department.
- Provide an elevated customer experience.
- Demonstrate a 'clean as you go' work ethic to ensure tidiness and cleanliness at all times.
- Be responsible for individual waste management.
- Be confident and competent to accurately inform and engage with shoppers.
- Operate with a mindful appreciation for store values and ethics.
Owner/Director
T. J. Spiller Wall and Floor Tiling
Barnsley, South Yorkshire
08.2002 - 05.2013
- Having spent months previous under the guidance of a skilled craftsman I developed an enthusiastic passion and creative appreciation for tiling and the installation thereof.
- As a result of my initial introduction to the trade I set up my own business and began to trade as an independent sole trader within the construction industry.
- Whilst the principles of the trade dictated some regularity.
- Prioritise appointments and keen time management.
- Estimate and job tender.
- Liaise/negotiate with wholesale suppliers for products and materials.
- Business accounts and book keeping.
Education
A-Levels - Sport Science / Art & Design
Penistone Sixth Form
Penistone, Barnsley 09.1995 - 06.1998
GCSEs -
Penistone Grammar School
Penistone, Barnsley 09.1990 - 06.1995
Skills
- Creativity in problem-solving
- Empathy towards customers
- Patience and courtesy
- Customer Service
- Time management skills
- Order picking and processing
- Full UK driving licence
- Team player
Affiliations
- Football
- Family time
- Walking
References
References available upon request.
Timeline
General assistant
Alan Courtenay Ltd
06.2024 - 12.2024
Home delivery driver, C&C Assistant
Tesco Superstore
06.2018 - 06.2024
Merchandising assistant
Tesco Superstore
06.2016 - 06.2018
Price Integrity Assistant
Tesco Superstore
05.2015 - 06.2016
General Assistant
Tesco Superstore
06.2013 - 05.2015
Owner/Director
T. J. Spiller Wall and Floor Tiling
08.2002 - 05.2013
A-Levels - Sport Science / Art & Design
Penistone Sixth Form
09.1995 - 06.1998
GCSEs -
Penistone Grammar School
09.1990 - 06.1995
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